The Link

Holuwatooshin Oneal

This apartment is so dirty, the office staffs are racist, if there is nothing below 1, that’s what I will give

Joe Star

Slumlords

Tricia Ward

Sharing my experience so potential prospects can make an informed decision about renting here. PROS: Maintenance typically were quick with handling work orders. The office staff are always kind, and helpful with questions. Been living here for about two months, due to relocating from out of state. Applied for this property, approved, given a virtual tour, and assisted throughout the process by Lycette, who was a pleasure. CONS: Upon moving in, one of the pools were out of order, due to someone breaking the emergency box. So both were closed. Being here for two months already and to my understanding the pool will not be open during this summer at all. The laundry room was also closed for whatever reason, but eventually reopened. There are about 8-10 machines, and most are in poor condition. Either filled with dirty water, or rust in others. There is no way it seems sanity. The community computer area is open, but printers do not work. Another inconvenience. Not really sure if there are any other amenities that actually exist, as that was never shared with me. But I do not understand why any of the listed amenities are even mentioned on their site, when they are either not working, or in extreme poor conditions. Recently, I have started to notice crickets inside of my unit. When it became more frequently I notified the office to see what could be done. Pest control came, and sprayed a barrier substance outside the door, and in the windows. However, the problem seems much greater than that, as I have noticed them in the vents, and coming directly inside of the FRONT DOOR. There is a gap in the door that allows them EASY ACCESS! When I first told the office about this. They informed me of a weather strip that would prevent this. But once I saw a cricket come in with my own eyes, I noticed the exact issue with the doorway. I have e-mailed mgmnt, and corporate to assist. Still awaiting further updates/resolutions. In the meantime, maintenance was suppose to come back to my unit to seal ALL of the areas I have noticed, and did not. It has now been a week. This shows the lack of concern for residents, and issues experienced. In no way is it normal for crickets to consistently be inside of a unit, and living in vents! Hissing ALL NIGHT. This is a HUGE problem that this company is obviously not addressing, and also a Dallas code compliance. These pest pose a risk to health, and carry parasites. I have an extreme fear of bugs and do not take this lightly. I am not living in peace here, nor would advise anyone to rent from a company that does not support their residents concerns, nor proactively rectifying the issue. Lastly, they no longer have security. I don't understand why it was taken away to begin with, when there is constant activity going on at the stores next door to the community. So there is no sense of feeling safe while living here. Please research before jumping the gun like I did. I will take accountability for that. You may be paying for amenities that do not exist, or are not up to par. Be prepared for potential pest that will be actively living with you. SMH. Speak to current residents, and do your due diligence before choosing to rent from a company that is poorly ran. RENT AT YOUR OWN RISK.

Faridullah Sultanzai

Kind, Fast, Help in every way possible