Cell Phone Repair-Repair Services in Arlington,TX

Jasmine Adhikari

Great services in town

Kira Vavold

Do not come here if you plan to trade in your iPhone… The screens they use to replace iPhone screens are not Apple approved. I got my cracked screen replaced in order to immediately go trade it in for the full value but when I went to trade it in, they couldn’t accept it as a trade in because the water damage indicator that is hidden on the back of Apple approved screens was missing. So not only did I completely waste $100 on a new screen that I now don’t need, I was also cost an $800 trade in which would have got me a brand new phone for free but now the trade in value is $0… I now can’t get a new phone and have to keep this one until I can afford to spend $200 on a real Apple screen elsewhere to get any trade in value. The guy working was nice and had my screen changed out in 15 minutes so if you’re planning to keep your phone forever or recycle it when you get a new phone then this is a cheap and easy fix but if you ever plan to trade in your phone you should go elsewhere to avoid the heart ache. EDIT: in response to the owner, I did tell him I intended to trade it in. Also there are absolutely phone repair shops that have Apple certified screens, I talked to them, they are just more expensive than your shop. And getting the sticker put onto the off brand screen will do nothing for trade in value because the screen is not Apple. Aside from it not being an Apple certified screen it is also faulty. The tap to wake function no longer works and I can only turn on the screen by pressing the power button. Very rarely will tap to wake work after about 20 taps. The screen brightness now rarely will auto adjust to outside light. Minor inconveniences but still manageable. In the last few days however, my screen has almost become possessed and will scroll or tap on things without me touching the screen and won’t stop until I turn off the screen only for it to start up again a few minutes later. If I’m texting my screen will start typing random letters, on Instagram it will like posts, mute and unmute videos over and over, scroll through without being touched and scroll up when I’m trying to scroll down. It is basically not a functional screen at all now and I will need to get it re replaces sooner than I anticipated. Very upset. Sue to the malfunctioning issues I have now changed my rating down to 1 star.

Jonathan Vavold

My wife took her phone in to fix her screen. This fix would allow her to upgrade her phone and receive a credit through T-Mobile. Long story short; This repair shop does not stock "apple approved" screens. The replacement screens also do not have a "water damage" sticker. both of these issues make the phone completely ineligible for an upgrade. The gentleman I spoke with was willing to put the old broken screen back on but we ended up not getting an upgrade. I wish that was the whole story. if so I would not have put so few stars as the owner was willing to replace the screen with the old one. However, I would not return as a customer to this establishment in the future. Not even two weeks after getting her screen replaced several functions of the screen stopped working. She is unable to swipe through stories on social media at all and struggles with closing applications, when she tries to interact with her screen it will randomly like posts or open other apps, it will randomly mute posts and the adaptive brightness feature simply doesn't work anymore. This is a major problem as it eliminates her ability to utilize the phone for it's intended purposes. This is certainly not worth the $100 spent to replace the screen. If the owner would simply carry higher quality materials all of these issues would be resolved. For now I am rating 1 out of 5 stars.

Sherry Scott

I called and was able to describe the issue with my phone. Within a minute my phone issue was diagnosed with an estimate. When I took my phone in, the tech on duty fixed my phone in a few minutes time. He was so kind and helpful with helping me pick out the best case as well. I highly recommend this business for your cellphone repairs.