The CSRs I've spoken to have been kind,helpful and very efficient. It has been a pleasure dealing with the water dept here in Dallas.
Brooke Williams
Sep 29, 2022
City of Dallas Water staff rocks!!!!!!!!! Super helpful and just the best!!!! Be nice
Miguel A Zepeda
Sep 2, 2022
Window#2
The employee who attended me today was very helpful, clear and flexible, she helped me to
my transfer of service will be completed.
Thank you very much.
Bobby Valentine Jr.
Aug 31, 2022
Outstanding experience in what could have been a water disaster.
Booker, I can’t say thank u enough. Getting the new fixture on was noooooooo joke. Imagine trying to cork a fire hydrant with a ziplock baggie.
I need assistance paying my Dallas Water bill...service has been off for two weeks...issue is I have prior balance due. Am on SSDI..fixed income...please can someone contact me..Thank you
Linda C Wilson | Oct 12, 2018
Jaclyn Smith | Oct 12, 2019
Go to A.C.E. Cash Express
Payment checks for service are coming back to us. A letter of service cutoff also came to us. Nobodody answer the Dicty Hall phone line. What should I do?
Patricia Moore | Feb 13, 2022
Mario Cortez Rodriguez | Feb 13, 2022
Go up there They are more helpful then being on the phone
How much does it cost to put stop signs on the streets?
Diego JGomez | Oct 11, 2021
Wennifur Caters | Oct 11, 2021
I really don't know but I will research it
How do I go about getting new services set a new residence
Patricia Fisher | Oct 11, 2021
Adrian Salas | Oct 11, 2021
Call 311 and they should be able to get you started
How to change my last name now married
Lenora Harris | Oct 11, 2021
django jango | Oct 11, 2021
Go to social security office and change your last name. And then go to the department of public safety and also change and update your new last name and address if need be... I just went threw this process on this past monday... Good luck.. God Bless.. I hope this info answers your questions....
Where can I get a replacement top for my water connection box?
David Wilson | Oct 11, 2020
Scott Eager | Oct 11, 2020
I don't know you have to call the water company it's not open to the public right now
How do I sign up for paperless billing
Sonja Kirkpatrick | Oct 11, 2020
Cyn Ro | Oct 11, 2020
You logon onto the website and there's an option on there for paperless billing. 😁
I need to talk to somebody about my statement I'm being charged for last month added to this month??
Gaby Parra | Oct 11, 2020
Manuel Rodriguez | Oct 11, 2020
You can try calling 311.
How can I get a coupon for a new toilet?
Raquel Patlan | Oct 11, 2020
Rodger Williams | Oct 11, 2020
For 1450Acapulco Dr Dallas Tx 75232
Julie Walker
I have received refund from the City of Dallas for a payment that was not necessary, HOwever, no one living today can cash the refund check. The individual is deceased. What now?
Vivian Wise | Oct 11, 2020
Nicholas Petroff | Oct 11, 2020
The monies would pass through to The Heirs as any other property would.
When will trash be picked up
Doris Wilson | Oct 11, 2020
J Sweet | Oct 11, 2020
Depends on where you live. Alot of south, south east Dallas picks up on fridays.
Is it legal for a Dallas utilities pick up truck to have plates from the state of Oklahoma?
Cristal Barragan | Oct 12, 2019
Jasmine Walker | Oct 12, 2019
The city often rents trucks, they may be registered out of state.