I am moving. You have to call them in order to discontinue service. There is no way to get through to them. Is this for real? I have also emailed them. No answer. Has anyone been able to stop service successfully?

A Mac | Oct 11, 2021 | Category: Water utility company

Dallas Water Utilities Department - All questions

Address: 1500 Marilla St #4an, Dallas, TX 75201, USA

jeanette collora | Oct 11, 2021

Same story and it’s infuriating.

Ashley Rodriguez | Jan 14, 2022

I am able to stop service via the online portal. You select 'Move In/Move Out' button and select the date you want to stop service. Hope this helps.

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