Starbucks

Carey Vandenberg

One of the better Starbucks I have been to in a very long time. Visiting from out of town and having coffee "for here". Very nicely laid out store and so relaxing playing mostly 70's music. Really enjoying the time here. I actually said that about a 2022 Starbucks? Yes, this one anyway...

Soledad I

Friendly and nice staff. The girls at the drive through window are always so sweet in the morning and really try to get to know you and have a conversation. So far they have always gotten my order right.

Bentley Harden

This store doesn't deserve even 1 star. 3x this week, I went to this location for iced Earl Grey tea. First time, it was just bags in ice water. Not brewed and all. I returned it and they brought back an acceptable product. Second time, same thing. I asked for them to actually make tea and pour it over ice, but it seemed like a real challenge for them. How hard is it to make iced tea for crying out loud. Third time, almost the same thing, but it was slightly brewed and had some color. Not much though. I sent it back and had to wait out of line. They brought the tea back slightly darker, but had to send them back for a straw. One taste and I almost gagged. It wasn't Earl Grey, to be sure. I called the store and got some snot who claimed to be the manager. She was about as helpful as a trained worm. I told her I thought that I wouldn't come back. She told me that was just fine. I'm like what? Then she turned nasty and hung up. Now part of this story is about price. I've ordered 3 identical teas this last week and had three different prices. I asked the manager about that and she said she was charging the right price, that Starbucks doesn't train it's people how to charge for product. Really. Well, they certainly don't train their managers about customer service. Or how to make iced tea. So I called the home office. I got someone with a terrible accent who talked over everything I had to say. I demanded a supervisor, but she kept blabbing. Finally had to hang up out of frustration. Welcome to the new world order. Where no one knows how to prepare their product, what to charge and how to effectively deal with customer's issues. Real simple solutions could have ended this problem, but ignorance and attitude issues made things a lot worse.

Viktoria Tokarenko

I’m a regular customer. Unfortunately, today I had the worst experience. My husbands coffees lid came out covered in coffee that dripped everywhere. My Frappuccino size was messed up so I asked for a replacement. I specifically said light ice, since I don’t want to drink ice and what they made was 100% ice. It felt like they just added ice to the original size and blended it. Pure ice. Tasteless. Impossible to drink and enjoy. But green 😢