Esperanza Health Centers California

Category: Medical clinic in Chicago, Illinois

Address: 2001 S California Ave #100, Chicago, IL 60608, USA

Phone: +17735846200

Opening hours

Sunday: Closed

Monday: 7AM–5:30PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–7:15PM

Friday: 7AM–5:30PM

Saturday: 7AM–2PM

Reviews

Ariana V.

Oct 11, 2022

I took my niece to that office recently. Good service front staff is very nice and helpful. The doctors as well. A little bit of wait to see the doctor but worth the wait.

Pemoti Morales

Aug 18, 2022

All the staff were very professional, I felt very well, very comfortable, Dr. Juan Mercado I also like to go to that clinic although it is very far from my house, but they treat me very well as a private clinic. I highly recommend it.

Jason Clark

Jul 29, 2022

The services that were provided were not the services requested. I requested a mental health evaluation, given as a parole stipulation to become a free man. I set up the appointment, explained what it was for.. and after waiting a month for the appointment, was told that they could not provide any services that were “court ordered”. After sentencing at Cook County jail:. I was finished with the court system. The parole stipulation was given via IDOC and the parole board. I’m still being charged for services, as well as my insurance provider. I’m refusing to pay because that it the equivalent to ordering a steak at a restaurant and receiving a burger. I called to try to have the situation taken care of, but the response was “Services were still provided”. Esperanza did NOT meet the expectations that were being looked for and I didn’t not receive the care that as needed. I tried calling, and there is just no getting through to these people. Take your mental health issues somewhere else. These people only care about the money you have to offer, not taking care of their patients.

Alma Fuentes

Jul 6, 2022

Bad attention they give the doctor's appointments at a specific time they make you wait more than two hours and when they say your name they tell you that it takes 30 minutes longer than we wait or they give us an appointment up to a month later... this is not the first time So ..!!

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Questions & Answers

Are Labs Done on Saturdays or only during the week?

Steve Ross | Nov 15, 2021
Beatriz Gutierrez | Nov 15, 2021

Labs are done Monday thru Saturday 8am to 4pm

How long are addicts usually prescribed Suboxone or Subutex?

Doarthy sanks | Oct 11, 2021
Mari Ramos | Oct 11, 2021

I don't know nothing about that sorry

How soon do we get results of the test?

Valentin Baez | Oct 11, 2021
Esperanza Health Centers California | Oct 11, 2021

Good morning. Esperanza will call you within 4-6 after your initial test with your results. For more questions about COVID-19 testing, please call (773) 584-6200 or visit our website: https://www.esperanzachicago.org/article/covid-19-testing-esperanza

How can I find my result on my phone?

esperanza Gonzales | Oct 11, 2020
Virginia Alamos | Oct 11, 2020

Like www.EsperanzaHealthCenter.com

It is that the customer service always answer you as if they were the owners with a arrogance one are friendly when Mrs. Flor was waiting it was a magnificent attention with the person

Luzmaria Garcia | Oct 11, 2020
Esperanza Health Centers California | Oct 11, 2020

Hi Luzmaria, good afternoon. Sorry for what seems like a bad experience with Esperanza. When you have an opportunity, please contact Maria Favela, Regional Director of Clinical Services, at 773-584-6148 to discuss your complaint.

Fax number for this clinic?

Norma Leticia Ruiz | Oct 12, 2019
Esperanza Health Centers California | Oct 12, 2019

Good morning. Our fax number for clinical purposes is 773-376-8840. If you have any more questions, please call 773-584-6200 or visit esperanzachicago.org.

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Good morning accept the UMR card is my work insurance. graciuas for your information.

Lilian castanaza | Oct 12, 2019
Esperanza Health Centers California | Oct 12, 2019

Hello Lilian, good morning. To verify your health insurance, please call 773-584-6200. Thank you and have a good day.

The person who is in charge of answering the telephone for appointments is not friendly and if I knew what I had I would not make an appointment. To consult me, I think they should attend better because it was not just a bad day, there have been several

salvador martinez | Oct 12, 2019
Esperanza Health Centers California | Oct 12, 2019

Good morning, Salvador. We are sorry that you did not have a positive experience this morning when you made an appointment. We do everything possible to ensure that all of our patients' needs are met. Someone will call you today to see how we can correct our mistake and make sure this does not happen again. Thank you for trusting Esperanza with your medical needs.

How much do you charge for the consultation? I have no insurance.

Maria Sanchez | Oct 12, 2018
Rosy Mergarc | Oct 12, 2018

Regularly if you present a copy of your work check it is $30

Is it walk in?

Michelle Morales | Oct 12, 2018
Danny Martinez | Oct 12, 2018

Yes it's a walk in in clinic

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Do they have dental care?

Rocio Hernandez | Oct 12, 2018
Laura Tzintzun | Oct 12, 2018

Yes, they have a dental clinic in the same building called Sonrisa Dental.

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