Urban Air Trampoline and Adventure Park

Category: Amusement park

Address: 2201 W Southlake Blvd, Southlake, TX 76092, USA

Phone: +18172038686

Opening hours

Sunday: 11AM–8PM

Monday: 12–8PM

Tuesday: 4–8PM

Wednesday: Closed

Thursday: 4–8PM

Friday: 4–9PM

Saturday: 10AM–9PM

Reviews

nolan brown

Oct 9, 2022

This was a terrible experience to say the least. I believe as the Assist Manager put "short staffed because school start back" you should put containment parameters policies up. So not only was this place filty, let not even talk about the bathroom with pee on the floor everywhere while people are wearing socks. I'm simply repulsed at how employees walked by these issues. Also experienced the go carts were ran poorly, Gentlemen whom attended used his discretion besides the system I was later told was supposed to be followed. Now to top it all off the Caotic environment caused/allowed a fight between two women to break out.... Sincerely disappointed after paying almost $150 to take my family to this establishment (WILL NOT BE RETURNING)

Laura Naleck

Oct 4, 2022

Clean, friendly staff, happy to be members! Went once and we were hooked!

David

Oct 3, 2022

This building is located in a city. It is full of air and trampolines

Sa Lath

Oct 2, 2022

We have had a membership since right after this place opened. Today was the worst visit ever. Trash was everywhere, floor was wet, none of the staff cared about safety, only one staff was working at the cafeteria and four people were in the kitchen (chatting), but no pizza nor popcorn was ready. Any accident could happen anytime… we left within 30 minutes.

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Questions & Answers

Is it hard to cancel a membership?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

No, you may cancel any time after making your 12th payment, and at least 10 days before your next payment.

What should I wear?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

Wear something comfortable for the attractions. You can’t wear shoes and you’ll be required to have Urban Air socks which can be purchased on site.

What age range is this good for?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

The park is great for a wide range of ages. It’s even fun for adults. Be sure to check the height requirements for some of the bigger attractions. They’re not all appropriate for little kids.

What attractions are available at this park?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Jesus Ramirez | Jul 13, 2022

Trampolines

Do parents have to pay for a membership too?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

Parents do need a membership to accompany their child in the park. Parent passes are a fraction of the cost of the full membership.

Is an Urban Air membership worth it?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

Yes, an Urban Air Endless Play Membership offers big savings, unlimited Urban Air Adventure Park visits, with extra fun included in member benefits like exclusive park discounts.

Is gratuity included in a birthday party or should I tip the party host?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

Gratuity is not included and can be provided directly to your host or at checkout per your discretion.

Is Urban Air a good place for kids’ birthday parties?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

Urban Air birthday parties are stress-free for parents and kids of all ages love them. Birthday parties are easy to book online and are affordable.

What do I need to bring to my child’s birthday party?

Urban Air Trampoline and Adventure Park | Jun 13, 2022
Urban Air Trampoline and Adventure Park | Jun 13, 2022

You don’t need to bring anything (except the birthday boy or girl)! You may bring single-serve cupcakes or cookies, candles, and presents. All other items can be purchased through the park. Urban air does not allow outside food, drinks or coolers.

Would it be fun for three 20 year olds? Or is there an age limit for some things.. I wanna do everything lol

ashtin love | Feb 13, 2022
Kati Haaland | Feb 13, 2022

I am will over 20 and they let me do everything. Weight is more an issue than age

Hi, I want to know go karts are only in southlake? or in others locations. Thank You.

Li Ortiz | Oct 11, 2021
Cabroncito | Oct 11, 2021

Each location varies. Bedford does not have them, for example.

Do they have an area for small children like a two yr. Old? Separate from bigger kids.

Berenice Sanchez | Oct 11, 2020
Zachary Mehlman | Oct 11, 2021

They have a children's playground that is supposed to be 7 under

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Can you buy gift cards

Carol Tighe | Oct 12, 2019
Kelly Wynn | Oct 12, 2019

Yes

How many trampolines are there, how big are they and what are their features?

Georgia Billingsley | Oct 12, 2019
Urban Air Trampoline and Adventure Park | Oct 12, 2019

Our facility is over 30,000sqft with trampolines and premium attractions. Feel free to stop in and we can give you a tour. Hope to see you soon!

What are the summer hours?

Joanne Richard | Oct 12, 2019
Urban Air Trampoline and Adventure Park | Oct 12, 2019

Hi Joanne, Southlake location will be opened during the week from 10-8pm. If the hours should change, the google calendar will be updated. Thanks for your question and we look forward to seeing you!

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How many hours will it take to finish all the activities there

John Vaidyan | Oct 12, 2019
Fred Butz V | Oct 11, 2020

It really depends on how long you spend at each attraction. Maybe an hour to two hours

How much is it

Raymond Brookins | Oct 12, 2019
juan moran | Oct 12, 2019

It starts at 13.99 per person

Does the new Southlake location have 456?

Caitlin Leeper | Oct 12, 2019
Caitlin Leeper | Oct 12, 2019

It's an event for 4th 5th and 6th graders on Friday nights for a special price.

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Can you only go on sunday

Living with MJ | Oct 12, 2019
John Vaidyan | Oct 12, 2019

No

What is the pricing here?

Ashley Judd | Oct 12, 2019
Rodney Lewis | Oct 12, 2019

Pricing varies, they have different pricing for the length of time the child/children's will be participating, and also if food will be included. My suggestion would be to give Urban a call for pricing per your need. Have a great day...

Does Urban Air have open play days or is it just for parties?

Terri walker | Oct 12, 2018
Angela Bruce | Oct 12, 2018

It has open days, you can call them, they're open most nights to public I think

How much for an hour

Jeremy Uzoka | Oct 12, 2018
S Perry | Oct 12, 2018

We went during a father's day special. Make sure you keep your receipt. There was an error with a charge and short version is I kept getting the runaround until my bank investigation resulted in me getting my money back. Imagine the frustration of getting this resolved after you return back to your home state which is over from 15hrs away.

How much does it cost

Esperanza Lopes | Oct 12, 2018
Smilin SarahK | Oct 12, 2018

For jumping, warrior course and battle beam its $19.99 for 2.5 hours or $16.99 for 1.5 hours. Jumping only for an hour is $12.99. 5 year olds and under are $8.99 for 1.5 hours. (Pricing obtained from company website on 11/7/17)

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How muck is it for 2 kids

Victoria Brewer | Oct 12, 2017
aquira b | Oct 12, 2017

When I visited, they charged by time. 1 hour is $13.99, 1.5 hours for kids 5 years and under is $8.99, for anyone over 5 it is $16.99, and 2.5 hours costs $19.99. If you jump with the two kids, it will be an additional $4.99 fee. Have fun!

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