Address: 815 Houston Ave, Houston, TX 77007, USA
Phone: +17132284311
Sunday: Closed
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–7PM
Saturday: 7AM–6PM
matthew donley
Mia, the salesperson, was warm and friendly and answered all my questions. Aaron the financial guy was very unprofessional. He was in a rush to leave and hurried through all the paperwork, talked bad about the previous customer before me, started cussing almost as soon as I sat down, and didn't talk about warranty information, gap insurance, or anything else you'd expect from the finance manager. He just didn't take the time he needed to make me feel comfortable. On my way home in my new car, the tire pressure sensors came on and 3 tires were under 30 psi, recommended is 38. This should have been checked before selling me the car.
BD
I have purchased several vehicles before from different dealerships. The experience I’ve had at Knapp has been the best by far. The customer service has been top notch. I had the pleasure of working primarily with Hector but the entire team I had an interaction with (Devin) was spectacular. Thank you for the wonderful experience.
Moss Phones
Good experience except my last visit the service advisor told me I had a recall for brake noise and to had brake rotors turned under a recall. Took car in for oil change and tire rotaion and mentioned it. I was told they checked the brakes, test drove my car and nothing. Bu yet ever since my visit all i have is my new car having brakes always screeching.
leo m
I was a walk in, and was in and out. They also let me know and replaced what maintenance was due at my mileage.
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Thanks for the question. A replacement key for a 2003 Impala is $6.75 and we have one in stock. Ask for Ruben Pimentel, our Parts Manager, when you visit, he will be expecting you.
Of course, yes, beuy... they speak English, they serve you well... I recommend them.
U can try advanced auto, if they dont have it they will order it for , or Auto Zone does the same. Good luck.
I'm sorry you going through this, if this was me i would go talk to the Manager of Nnapp Chevrolet. Show your invoice of the work you had Perform on your vehicle, i would Guarantee that the issue will be resolved. If not , i will do a write up and post the Results. Keep in touch.
These types of questions won't get answered here
Bring it to them to find out.
We can handle all suspension work on all Chevrolet models
Yes...they do inspection its the same price as if you went to an independent inspection station
Russell, Thanks for the question. A replacement key for a 2003 Impala is $6.75 and we have one in stock. Ask for Ruben Pimentel, our Parts Manager, when you visit, he will be expecting you.
Call the dealership directly.
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