Sunset Clinic

iThai

Front desk staff is friendly but the doctors don’t give you any time, don’t listen.. it’s truly a spectacle of “practicing medicine” but practice doesn’t make perfect. Referral department manager Kevin Ocampo needs replaced or more people in that role to assure What happened to me doesn’t Happen to any others. I call and go in every week for the last 3 to 4 weeks to get my cancer referral straightened out with no resolution no help no callbacks nothing. Absolutely absurd way of treating patients going through a new cancer diagnosis.

J Y

I have already reported him to my insurance which has already been escalated since my issue has been an ongoing for months. Next is the state. Rude and misogynistic are the nicest things I can say about him. Update: After finding a new dr I had an MRI done to at least test for the symptoms I complained about. Turns out I needed surgery to replace a disk in my neck and fuse the joints bc I was a small car accident away from being paralyzed from the neck down. Turns out that not being able to feel your hands or grip anything is an actual issue that has nothing to do with depression or anxiety or even covid. I have more surgeries in the near future but I'll never get back the function that I lost in the year I was dealing with this dr.

Nick Gant

Dealing with this office is frustrating to say the least. Something that should take a day. Takes days up to weeks. The cominication is just not there between staff and doctors. They expect us to attend their appointments and follow their schedules. However, how about the rest of us who can’t just spend days and weeks to figure issues out they should have? Several times I’ve had to contact this office to “follow up” with my visits to get results. If you don’t reach out. You will get forgot. Had an issue today. Had to call them to get it fixed. This will not be fixed today. This means tomorrow I will have to call and follow up. If they didn’t fix the issue. They will most likely ask me a question and tell me they will get back to me. They won’t. I’ll call back next week because they don’t do anything on the weekend. So something that should have

Jessica Gonzalez

I’m sick with a cough and they told me to get out because I didn’t have a mask when I have been to this clinic my whole life