Apple Main Place

Category: Electronics store

Address: 120 W Jefferson Ave, Naperville, IL 60540, USA

Phone: +16305365400

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Didi Chiappetta

Oct 11, 2022

Julian helped me a lot!!!!!!!! He’s helpful, makes conversation, and uses his time wisely helping other people on the floor simultaneously! And now I’m buying the ultra watch very soon. Gotta love Julian

N J

Oct 9, 2022

Nice

Powell Brian

Oct 6, 2022

good service

Badrul V

Oct 4, 2022

Excellent knowledgeable customer service

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Questions & Answers

Is there a wait for the battery replacement?

Meghan West | Oct 11, 2018
Mike Doyle | Oct 11, 2018

If there's a wait for high priced wireless ear buds, what are the chances for a discounted battery?

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What phones are included in the battery exchange?

Vincenzo Puppybono | Oct 11, 2018
Jai Gupta | Oct 11, 2018

iPhone 6 and above

Cost for battery for iPhone 6?

Joyce Vacca | Oct 11, 2018
Mary Ryan | Oct 11, 2019

why

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If you forget your password to your iPhone is there a way to reset it without erasing all of your data??

Tonia Batogowski | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

Call Apple care

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Are there Iphone 14 pro's available?

Dawid Ptyś | Oct 9, 2022
Badrul V | Oct 10, 2022

No not at the store everything is back order go through the apple store and keep on trying different stores in Illinois or even neighboring states But then you can wait till oct end

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Do you have the iPhone 14 pro max in stock

James Lorenzetti | Sep 19, 2022
Floyd Frantz | Sep 19, 2022

I have no idea... I did not see one when I was in there.

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How do I get rid of a green dot by my camera

Franie Morava | Sep 10, 2022
WOSIRIO AWUNDI | Sep 26, 2022

Hmm 😒

Is there a waterproof case for iPhone 6s

David Sapadin | Oct 10, 2020
Raamaprasad A.S | Oct 10, 2020

It is not available in this shop. If you are lucky, might find online.

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Do you have the iphone 11 pro now in the Store?

Sandra Ramos | Oct 11, 2019
Broderick Coats | Oct 11, 2019

It's there.

What's the cost to repair ear cushions on Beats Solo?

Rolando Gino | Oct 11, 2019
Austifer Steve | Oct 11, 2019

i dont know yet

Do you buy old i phone

Lima Cancer and Blood Disease Center | Oct 11, 2019
Robert Thompson | Oct 11, 2019

No

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how much is the battery replacement on i-4 phone

John Taneja | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

Why do ask this question on the Google Maps instead Apple support?

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Could I bring my MacBook Air to get the screen replaced?

Jose Silva | Sep 10, 2022
Indigo Carley Erin Lockheart | Sep 10, 2022

YES

If I make an appointment at the genius bar can they fix the screen on the iphone 8 i bring in while i'm there.

Polly McGann | Aug 11, 2022
matthias anisiobi | Aug 11, 2022

Yes of course. That's part of what they do.

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Do you have iPhone 13 por max

Masoud sofizada | Mar 14, 2022
Antoine | Mar 14, 2022

I believe so

Can they look at my I phone SE can not unlock it

Dee and Al Sinclair | Oct 10, 2021
salomon diaz | Oct 10, 2021

They will need your apple id and password, otherwise I dont think they'll unlock it...

What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
Jay John | Oct 10, 2021

Temperature taken before going in, Occupancy limit, and must where mask 😷.

Can I take appointment for my phone and my AirPod today?

Trang Trieu | Oct 10, 2021
J Carlos | Oct 10, 2021

Yes, there are usually appointments same day. You'll need to schedule online.

Do you have any series 6 watches with sport loop in stock

Stephanie Coatney | Oct 10, 2021
Rafael Torres Balabukha | Oct 10, 2021

At this moment, all orders are done online with the option of picking it up in store. If the pickup allows you to go on the next day, then it is in stock at this location...

the store is open for the public now?

Bere Ugalde | Oct 10, 2020
Jason Gajda | Oct 10, 2020

Yes but good luck, I will never own a apple product for as lo g as I live, the service is horrible they treat you like a thief when you need help fixing a phone, and the wait was so long that i wanted to throw the phone at them and say screw it.

1 want to learn more about my i phone 11 pro max. do you offer classes and what are the times

Steve Fahlmark | Oct 10, 2020
Aksh Aggarwal | Oct 10, 2020

They don't offer classes but they can tell you more about it if you ask a apple person about it

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If I buy unlocked iphone 11, can I used old sim of iphone 5s

Michael “Myong” Yong | Oct 10, 2020
Kandimalla sivajiganesh | Oct 10, 2020

Yes you can

What is the duration for a gift card to be used before it gets expired

Kien Mesmine | Oct 10, 2020
Kandimalla sivajiganesh | Oct 10, 2020

Generally they won't have a expiration date and you can use them anytime

How do I make a store appointment?

James Connell | Oct 10, 2020
Melissa Kinsley | Oct 10, 2020

Online or call the store

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I need an iphone 7 and 7+ is still available there ?

Hedi Sahraoui | Oct 10, 2020
Melissa Kinsley | Oct 10, 2020

I'm not sure. Give them a call.

Does the store have 11pro max in store now

George Paige | Oct 10, 2020
Niaa Shabazz | Dec 14, 2021

Do you have iPhones pro max 13?

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How long does it take to get a new battery for an i-phone 7? Do I need an appointment to drop the phone off?

Irene Navis | Oct 11, 2019
Reynaldo Rosales | Oct 11, 2019

Reasonably yeah your better of scheduling an appointment might take long and theres always a wait in the lobby!

How much is it to replace a iPhone 6s screen Bcs mine is very cracked from and incident

bri | Oct 11, 2019
Reynaldo Rosales | Oct 11, 2019

Do you have insurance??if you do I think it's like 100 to replace

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How do i make an appointment at the nape rille ill apple store

A Google User | Oct 11, 2019
Eric Hu | Oct 11, 2019

No appointment is needed. First come first served.

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Im unable to unlock my security and privacy on my iMac with the password I have. How do I access to change password?

Marguerite Nangle | Oct 11, 2019
Amber Ahmar | Oct 11, 2019

Yes

How to make appointment at apple store in Naperville?

Joe CYNCAR | Oct 11, 2019
Eric Hu | Oct 11, 2019

Just go but not on the weekend. Sometime you can get some one help you less than a minutes.

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How can I make an appointment today?

William Guo | Oct 11, 2019
Professor Dan | Oct 11, 2019

Call their number. I wouldnt just walk in as wait time can be rediculous

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Is the Iphone 7 Plus 32GB available in this shop?

Murilo de Oliveira | Oct 11, 2019
Glenn Owens | Oct 11, 2019

I dont believe so. I would call and askk

Hi is iPhone with open sim available?

Dinesh Motiray | Oct 11, 2019
Jagan Gnanasambandam | Oct 11, 2019

Yes

So I am 17, and I was wondering if I could buy a new unlocked iPhone by myself here. I have saved up for a new iPhone, but my parents said I have to get it myself without them. So will they let me buy a new phone?

Shanaiie Brooks | Oct 11, 2019
4mykids Love | Oct 11, 2019

Hi. I don't think they sell them right out. I think you have to have an existing account or a new one and make payments for as long as they tell you or just pay it all off in 3 months. Just call them early morning. Have all your questions ready and give it shot. Good luck kiddo..

I cracked the LED screen on my Iphone 7 does the phone have to be bought from you guys? to get the screen replaced??

brenda reyes | Oct 11, 2019
T Ch | Oct 11, 2019

Call for appointment, arrive on time, wait for service writer, leave for repairs, get food, come back for food

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When do the AirPod 2s release

Josh White | Oct 11, 2019
Sarvjeet Marwaha | Oct 11, 2019

The date will be in first quarter of 2019

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It is true that the cables to charge the hiphone take the damaged one to the store and they replace you free for a new one

BENE Hernandez | Oct 11, 2019
Rafael Torres Balabukha | Oct 11, 2019

Unfortunately it is not true.

Can I make a appointment on line?

Wendy Johnson | Oct 11, 2019
Rafael Torres Balabukha | Oct 11, 2019

If you need some kind of repair, you can schedule the appointment via apple's support webpage, the one time that I did schedule something here was to replace a battery, so depends on the reason I suppose.

Looking for the best replacement charger for my 2012. 11” MacBook Air

herm bacchus | Oct 11, 2019
Chirag Lehru | Oct 11, 2019

You will find it there for sure

Can the battery in the I Pad get changed when it goes bad

Gordon Sheehan | Oct 11, 2019
Millvenia Stiff Goodman | Oct 11, 2019

Thats an Apple Tech Question

Can they replace screens

Bryan | Oct 11, 2019
Chad Dawes | Oct 11, 2019

They can. They might need to send it out though.

Can I buy a phone and have it picked up at a store in Mexico?

Eduardo Toledo | Oct 11, 2019
Millvenia Stiff Goodman | Oct 11, 2019

Cant read different language

How much does an evaluation cost?

Maysen Cahn | Oct 11, 2018
Alex T. | Oct 11, 2018

It's free but if they find a problem and you want it fixed that will cost money but not the evaluation

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When will iPhone X’s be in store?

Earl Anschicks | Oct 11, 2018
Alex T. | Oct 11, 2018

Well the X's are already out but the new iPhone X s or iPhone x's max is coming out later this week or next week in stores but you can pre order it today!

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Can u get a new headphone set for free if u bring your old ones in????

Laporsha Patterson | Oct 11, 2018
Richard Clarke | Oct 11, 2018

I highly doubt it! Apple didn't get to be the first trillion dollar company by giving stuff away for free!

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Do I have to make an appt to have my battery replaced?

Ariano Dermatology | Oct 11, 2018
Sanwar Bassan | Oct 11, 2018

Better to take appointment otherwise you have to wait

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Do you have to have an appointment

melanie shelton | Oct 11, 2018
David Zera | Oct 11, 2018

Lately the wait for the genius bar has been about 2 to 3 hours for walk ins. I was just in yesterday.

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How much does is cost to place an iPhone 6 battery in the Naperville,IL store?

Bob Abel | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

It will be much easier to call Apple Care or the store

Good morning. Do you have batterie for laptop? I can't use my laptop without charging when in use.

dada Fotso | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

If you want to use Apple products, it's always better to call Apple Care instead of post on Google

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Can you make an appointment to get the battery changed on IPhone 6?

Barb Sunell | Oct 11, 2018
Sanwar Bassan | Oct 11, 2018

Yes... Call them and book your appointment

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Is the 6plus part of the battery exchange and how does that work

LOU ANN CHAMBERS | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

I would work better if you call Apple care

what phones are included in battery exchange

LOU ANN CHAMBERS | Oct 11, 2018
russell dempsey | Oct 11, 2018

Those under warranty or applecare+

I have a I watch series 2 Screen is litter broken how mucho to fix it

Denny Chavez | Oct 11, 2018
Jim Strafaci | Oct 11, 2018

It's an Apple Watch. You should contact them directly.

How much and how long does it take for a hard reset?

Karie Degand | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

Much easier would be to call Apple Care

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Can I go into the apple store in downtown naperville and purchase a new charging case for my airpods? Or do I need to wait

Fernando Dominguez | Oct 11, 2018
David Zera | Oct 11, 2018

yes you can.

I want to replace IPHONE battery

Ashok Kumar | Oct 11, 2018
Karen Dino | Oct 11, 2018

I had my iPhone battery replaced at this store, and it is working great. I made an appointment, but I think you can just walk in. It took about an hour.

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hey i have my phone i foget my passward coz using to much finger i need sameone to fixand want to know how much to fix

Wilka hooyo halimo | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

Why not to call Apple care?

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I charged my iPhone 6 and when I turned it on Siri kept asking me questions at a very fast pace. I can't understand it and nothing unlocks my phone. And Siri never stops talking. I get even get to Settings to reset anything. Can anyone help me?

Sheri Hanrahan | Oct 11, 2018
David Zera | Oct 11, 2018

Try rebooting the iphone. Hold down the power key and the home key till you see the apple logo. Hopefully thats all it needs.

How do I make an appointment at the Genius Bar? I have tried everything and am getting extremely frustrated.

Jan Renaud | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

Maybe calling them is better idea than Google Maps

Do you take in all old phone

Eileen | Oct 11, 2018
Jim Petykowski | Oct 11, 2018

Yes exchanges

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If I have an appointment, how long is the wait to have a new battery installed in an iphone 6?

csmies | Oct 11, 2018
Jim Strafaci | Oct 11, 2018

Probably 1-2 hours

do we need to schedule appointment for battery replacement?

Balaji Raman | Oct 11, 2018
Jim Strafaci | Oct 11, 2018

Yes you should

I am locked out of my phone. Can I get the help I need in Naperville store?

louis houdeck | Oct 11, 2018
Jim Strafaci | Oct 11, 2018

No they can't unlock your phone

How long does it take for a frozen screen to be fixed

Ian Seufert | Oct 11, 2018
PAUL “Pawel” Dworski | Oct 11, 2018

This is the Google Map not Apple service

Can someone tell me about the MacOS Utillities?

Stable YungZ | Oct 11, 2018
Jim Petykowski | Oct 11, 2018

Use Google to look it up

how do I get my battery replaced - iPhone 6s

Gregory Mackey | Oct 11, 2018
Firas Naji | Oct 11, 2018

Call and make an appointment.

Is there a wait line or appointment needed for 6S battery replacement?

Praveen Dani | Oct 11, 2018
Jason | Oct 11, 2018

Yes. There's virtually always a wait line unless you've previously scheduled an appointment.

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Do you need to make an appointment to exchange your battery?

Charles Green | Oct 11, 2018
Firas Naji | Oct 11, 2018

Yes. You can go make an appointment and wait at the store too

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Can I make an appointment to get my battery replaced or do I have to wait in line?

Jodi Lord | Oct 11, 2018
Alejandro Kapauan | Oct 11, 2018

I've done that before on an iPhone 5. I made an appointment to see the tech. At the appointment they determined they had to replace the whole phone for just the price of the battery. When the phone arrived in s couple of days they called. The second visit took just 20 minutes to move the SIM, activate, and restore the cloud backup.

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Do you guys charge for inspections of the charger port?

Ben Sal | Oct 11, 2018
Edward Lawrence | Oct 11, 2018

No they do not.

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My mousepad stopped working on an older Mac laptop. How do I get it to work again?

Cynthia Andersen | Oct 11, 2018
Jerlisa White | Oct 10, 2021

It is ok

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Is the airpods in stock now?

Raizo Cielo | Oct 11, 2018
Biao Wang | Oct 11, 2018

‘yes

Refurbished Apple iPad mini 2 available? How much?

Hans Roxas | Oct 11, 2018
Edward Lawrence | Oct 11, 2018

No clue.. not that they would sell refurbished at the store.

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Can I apply for the iPhone upgrade on line

lisa scott | Oct 11, 2018
Firas Naji | Oct 11, 2018

You can apply online and pick up in store

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Do you have to make an appointment to have our batteries replaced on our I phone six plus.

Kenneth Koprowski | Oct 11, 2018
Edward Lawrence | Oct 11, 2018

I would recommend calling them and confirming that they have batteries in Stock. If you don't ask, they will have you come in, they will do tests and say that they do not have the battery on stock, which was happened to me last week

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Do I need an appt for battery replacement for a 6s??

Kris | Oct 11, 2018
Edward Lawrence | Oct 11, 2018

Yes, their walkins is a lot of wait time

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I phone batteries for $29 in stock?

Nanc Hopf | Oct 11, 2018
Nanc Hopf | Oct 11, 2018

I tried calling the damn store...Can't get ahold of a human. Just get transferred around...

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Do you have iPhone x in stock at store?

David Van Kampen | Oct 11, 2018
dwaine hampton | Oct 11, 2018

The downtown store would be a excellent destination.

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I forgot the password to my phone. Could you help with that? Or should I go to the apple store.

Nicole Ly | Oct 11, 2018
Mike Doyle | Oct 11, 2018

Apple store might help if they admit to knowing backdoors to password protection.

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Have a Apple 4s, Do you have batteries to replace an olrder phone like this one?

Michelle Dibartolomeo | Oct 11, 2018
Biao Wang | Oct 11, 2018

No

Do u guys have the wireless headphones there

mike gomez | Oct 11, 2018
dwaine hampton | Oct 11, 2018

One of the most customer friendly Apple Store in the Midwest by far.

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Do you replace cracked LCD screen on the spot? (iphone6s)

Tei Xiong | Oct 11, 2018
Chandra Punyapu | Oct 11, 2018

If you have Applecare warranty.

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is Iphone x will b deliver in moline by today?

parv bansal | Oct 11, 2018
Leonel Llamas | Oct 11, 2018

I don't work for Apple call them!!

Do you have any iphone airpods in stock? Thanks

Suzanne Nichols | Oct 11, 2018
AAROHAN M BABY | Oct 11, 2018

Yes

I phone X can use it in China?

Chunq Wang | Oct 11, 2018
Rich Singh | Oct 11, 2018

Yes but i would recommend the Verizon version. Cdma and gsm unlocked

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At what age you can work there

gregory Rios | Oct 11, 2018
Jose Cisneros | Oct 11, 2018

18 and over

are you guys open on 11/12/17 on Sunday and do you guys have the iphone x on sale

Brijesh Rai | Oct 11, 2018
Brijesh Rai | Oct 11, 2018

do best buy in army train rd have iphone x on sale to

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Are there classes to learn how to use my iPad pro

Jackie Alltop | Oct 11, 2018
Gary | Oct 11, 2018

Yes, and a good place to spend a day, a Starbucks next door and plenty of shopping

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How do you purchase Microsoft office 365 I can't find a down load for the IPad

Agnes Vaughan | Oct 11, 2018
Rich Singh | Oct 11, 2018

The app store has been having issues with search since the OS11 update. Try google and then opp via the app store icon from google search

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Do you need to make an appointment to get help fixing my ipod.

Ella Enders | Oct 11, 2018
Jack Manprasert | Oct 11, 2018

Definitely Make an appointment. I went once without making an appointment and ended up waiting for 6 and a 1/2 hours Twiddling my thumbs.

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How do I make an appointment?

Lori Adams | Oct 11, 2017
Robert Dunbar | Oct 11, 2017

While you don't need one, keep in mind that it's first come-first served without an appointment. You may be waiting up to an hour on their busiest days.

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My l phone 6 could not download any new update!

jjehaad al-ramadan | Oct 11, 2017
dwaine hampton | Oct 11, 2017

Restart phone,,clear cache

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