Walnut Creek Apartments

Category: Apartment rental agency in Florence, Kentucky

Address: 6827 Shenandoah Dr, Florence, KY 41042, USA

Phone: +18592093472

Opening hours

Sunday: Closed

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: Closed

Reviews

Mikey Miles DaTrucker

Sep 27, 2022

Like living here people in the office are nice and when we need something done to the apartment they get it done in a timely manner

Lydia Brigham

Sep 20, 2022

I want to thanks Teany, my landlord and property manager for helping me find an awesome home and the process! I love the apartments they are nice, big and spacious and I feel right at home in them! They have new carpet and paint!

Isaaca Thorpe

Sep 16, 2022

This place has gone down over the years, and their management team is crass at this point. They allow people to leave the doors opened to the property, so there is no security. They do not paint or replace the carpet, no matter how long a tenant has been on the premises. However, they are raising the rent every year or sooner, and are looking to force a certain demographic out. While their practices may be within the law, I find them to be gross and inhumane. To tell a person that they are above section eight or that they are not low income housing just so that they can have an excuse to deny tenants that require pandemic assistance is simply bigotry. It saddens me to learn that tenants that have been in this place for well over 10 years are basically being treated like they are nothing. Do not move to this place. Use your $1000.00 or more for a secured property with updated painting, carpeting, appliances, and most of all, free of pestilence and roach infestation! Do not bother with them. They are not worth the time unless they are your last choice. Believe me, they will let you know that you are the bottom of the totem pole for them, and that you better have your money on time or else they will find another low level person like you. There view of certain people that is. Terrible property management PERIOD.

Saberq14

Sep 11, 2022

I have lived here almost 14 years. Got behind in rent 1 day after 14 yrs. now a 7 day notice and eviction. The office may care but management don't. 14 yrs where am I to go in 30 days ?? I'm sick cant walk on fixed income. They don't care this is sad. Warning you not go there. They refuse to let any organization help you CAC or state funds.Better have money in the bank.

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Questions & Answers

I AM INTERESTED IN YOUR APARTMENTS. HOWEVER, AND I MIGHT HAVE WRONG INFORMATION THAT THE POLICE HAVE BEEN CALLED TO THESE APARTMENTS 32 TIME IN A MONTH. AMNY TRUTH TO THIS? HOW SAFE IS THIS FACILITY?

Scott Smith SR | Jul 12, 2022
Josh McGoron | Jul 12, 2022

I work here and live here. And it is safe here. I do know that Florence patrols the property on the regular. Can't say how many times they have been called here. But even so it's is still a safe place

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DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

CAN I GRILL ON THE PROPERTY?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

You may use electric grills

DO YOU HAVE CABLE/INTERNET SERVICES?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

All of our apartments are cable/Internet ready. You may choose your provider.

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $3000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Up to 2 pets are allowed for $40 each per month. There is a one-time, nonrefundable $350 pet fee. Breed restrictions do apply so please contact the office for information. Cats and most dogs are welcome.

HOW CAN I PAY MY RENT?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Rent is always due on or before the first of the month. The grace period ends at 11:59 pm on the 5th and a $125 late fee is assessed on the 6th of every month (even Sundays and holidays).

WHAT IS THE SECURITY DEPOSIT?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

The security deposit maximum is a full month rent. The minimum is $400.

WHICH UTILITIES DO I PAY?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

We set up a utility package for you that include water, sewer, trash, pest control and gas. It is a set rate that is paid monthly with your rent. You are responsible for establishing your electricity with Duke Energy.

HOW DO I APPLY?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Applications may be found under the “floor plans” tab of our property website or you can stop in the office for a paper application. You can also view our Available Units page to see which units are available for rent!

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Application fees are $70 per person 18 and older occupying the apartment. There is also a $215 administrative fee. You may pay these online by credit card, a small fee will apply. All application fees are not refundable for any reason.

WHY DO YOUR PRICES HAVE RANGES?

Walnut Creek Apartments | Jul 12, 2022
Walnut Creek Apartments | Jul 12, 2022

Our apartment homes are priced individually based on the amenities and features.

Is this apartment eviction friendly?

Tameeka Reed | Jul 12, 2022
David Lawson | Jul 12, 2022

Eviction Friendly? They will not rent to you if you have been evicted in the last 7 years. Once you are in, dont violate your lease in any way and pay before the 5th or eviction proceedings will commence. It's that simple.

How much is this affordable price?

Karla Muniz | May 13, 2022
David Lawson | May 13, 2022

$750 for 1 bed $850 to $980 for 2 bed depending wich unit.

Do you accept section 8 housing ?

Angie Sullivan | Jan 13, 2022
Walnut Creek Apartments | Jan 13, 2022

Hello Angie, Unfortunately, we do not accept section 8.

What utilities are included?

Monarch Investment & Management | Oct 10, 2021
Monarch Investment & Management | Oct 10, 2021

Tenant is responsible for gas, water, trash and electricity.

Is this furnish and is every thing included like water, trash , electric

angela lovell | Oct 10, 2021
Andy Pritchard | Oct 10, 2021

Electric is not included but and is not fully furnished but water and trash are included in rent

What is the school district?

Walnut Creek Apartments | Oct 10, 2021
virginia smith | May 13, 2022

Wouldn’t this school district be Boone County Schools?

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Are these apartments affordable?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

We aim at pricing our apartments homes at an affordable rate, while staying competitive with the market and other apartments in the area. Please call our office to hear about any specials we may currently be running!

How do I pay rent online?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

To pay rent online please visit our site and create an account. This account allows you to use a bank account or credit card to make rent payments.

When is rent due?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

Rent payments are always due on or before the first of the month.

Are there any apartments available?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

For the most up-to-date apartment availability please visit the Floor Plans page of our website or call our office!

Do you allow walk-in tours or do I need to schedule an appointment?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

Appointments are not required to tour our community; however, calling ahead can help ensure that we are available to provide ample time for your tour and to answer any questions that you may have. Please arrive no later than 30 minutes prior to closing to allow for ample time for your tour.

How much is rent?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

Is this pet-friendly?

Walnut Creek Apartments | Oct 10, 2021
Walnut Creek Apartments | Oct 10, 2021

We are happy to accept pets in our apartment homes! Please visit our website to get more information on our pet policy including pet fees and any breed restrictions.

How much is the application fee?

Walnut Creek Apartments | Oct 10, 2021
virginia smith | May 13, 2022

What are the requirements to apply? Criminal Background? Eviction? And do you use credit score for approval?

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