Lux Hotel and Spa Trademark Collection by Wyndham

Daniel DeLaRosa

Pretty disappointed overall. We were passing by and called to see if they had any rooms available. I was answered with a quick “we don’t have any” and hung up on. My wife checked on Expedia and they showed rooms available so she booked it. Room was decently clean, but didn’t feel clean enough to us to walk barefoot. There was coffee in the big breakfast area, but no breakfast. Doubt we will visit again.

Santino

Absolute the worst hotel experience ever! How does this have 4 star overall review here is mind blowing. I was charged twice at the bar in which they refused to give refund stating it was a hold and would go away (it didn't, had to dispute through bank). Restaurant and bar employees lacked menu knowledge and experience. I back to my hotel 2am with AC not working properly, the person working front desk was incompetent and could not get the keys to work to move me to another room. Absolutely crazy! Ended up having to go to another hotel at 3 am. Of course they didn't give refund and had to dispute that aswell. This hotel is nice, just lacks qualified owner,manger and employees to run the place. Do NOT stay here!

Verified Hotel Guest

Positive: The location was perfect. Staff was efficient and checked us in quickly. Negative: Got off the elevator and could immediately smell smoke coming from one of the rooms. In the bathroom, there was a dirty wash cloth from the previous guest left on the shower curtain rod. The shower fixture needs to be fixed, water temperature inaccurate

Catherine R.

FYI - There is no spa. I really liked my jacuzzi suite. The jacuzzi tub was huge! The only issue was the water kept draining and I kept having to refill the tub (waste of water). The tub kept draining even though I had the stopper in it. Because of that the jacuzzi jets would spray into my face essentially making me feel like I was drowning. So, I had to soak in the tub without them on. Still a great room though.