BTS Tire & Service

Kristen Bolton

DO NOT BRING YOUR CAR HERE!! I had simple breaks and rotors done on the rear of my car. 500 dollars later they sound as horrible as ever!!! Another day out of work. When I called they told me it was because i brought in my own BRAND NEW Duralast Gold breaks, and they were "CHEAP" because I didnt purchase breaks from them. Basically they could care less, not their problem is how it was put. However, they had 0 issues installing them with rotors THEY provided. Side note: the rotors were twice the cost of excellent ones available online and in stores. When I called to explain the issue they told me they are not responsible, and I should have bought quieter break pads, laughable. HORRIBLE SERVICE AND EVEN WORSE MECHANICS!! Wish I had read reviews beforehand. My car has been serviced, breaks and roters adjusted by another shop, who was appalled by the horrible job BTS did. Dont let them lie to you, find a real mechanic!!!

Maura Jeanne Henline

Quick & easy tire installation, they did a nice job. Parking gets kinda hairy so I'd recommend street parking on Federal St. behind the bays.

R R

This place was such a wonderful and unlikely find. We originally chose it for a vehicle inspection because it was close to our office. We were surprised to find a “tire place” offering such comprehensive service. They’re practical, helpful, and alarmingly nice to work with. We HIGHLY recommend Kevin, Tony, and the whole rest of the capable crew.

Pat R

Tony is fantastic, and the team did a great job installing new rotors and brake pads. Great customer service, fair pricing, and quick turnaround. Definitely my go-to shop in Providence!