The Muse Apartments

Category: Apartment complex in Dallas, Texas

Address: 3035 W Pentagon Pkwy, Dallas, TX 75233, USA

Phone: +12148808210

Opening hours

Sunday: Closed

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: 10AM–5PM

Reviews

Araceli

Jul 13, 2022

I just moved into an apartment here and I don’t think it would have happened without Zuki. She’s the property manager and definitely “gets things done. aShe was honest, she made sure the apartment I was given was in great shape before I moved in and gave me the price that I locked in. She was accommodating even when she had so much more on her plate. The apartments are definitely an improvement in progress - they may have some faults - but for what rent is going for at other places I find the price excellent especially for the amount of space I’m getting. Their partnership with Rhino is really useful. Something else Zuki was able to fix for me when we had to switch apartments. I honestly don’t want to overwhelm her but she is so efficient and hard working I’ll probably be going straight to her whenever I have a problem. She made the wait for the apartment worth it. I’m looking forward to settling down here.

Charsalynn Mitchell

May 19, 2022

These apartments are a complete joke. I have a had a leaking shower for a year now. I have put in several maintenance requests and the issue has not been fixed. The maintenance men came in and busted a hole in my shower and left it like that for almost 4 months because they were supposedly waiting on a plumber. Then they came and patched up the hole, but the shower still does not work and it is still leaking even worse now. Maintenance request after maintenance request and nothing gets fixed. But when they want the rent money they are quick to send you an email or a reminder to pay your rent. I have contacted the city attorney’s office, Dallas County Code Enforcement, as well as Texas Apartment Association and an investigation will soon be underway. I believe that if enough of us complain there might be some substantial change. I plan on calling 311 everyday until things change!

rodney grace

May 5, 2022

I have lived here over 3 years and I will be the first the say it’s not the best. But it’s getting better and the new manager Zuke is nice and very help. Glad to she a person on site willing to help anyway she can. She is a real fresh of breath air

Asia Wright / the DC mimers hood

Mar 2, 2022

These apartments are not live in material. First year was ok. Other three years was horrible. Covid hot they didn't want to do nothing. The are under new management they made promises and still nothing. My apartment got broken into windo busted. They claim to be backed up. Needed my floor done never got that. Car got hit up. Why have cameras up but don't work. All they want is your money. They don't care about nothing else

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Questions & Answers

How much is a 1, 2bedroom apartment? How much is the application fee and deposit?

Rochelle Segrest | Apr 12, 2019
Sharon Wyatt | Apr 13, 2019

What the deposit gor 2 bedroon

O Is second chance leasing accepted?

shy williams | Apr 11, 2020
Im Being Honest | Apr 12, 2020

Be careful they are non refundable on the Deposits-you will not get your Deposit back at all.

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Why don’t you guys ever answer the phone I’ve LITERALLY went to the office was told call in 10 minutes and they will take my maintenance request called that whole day til they closed next day went up there and called right in the office and watch

Shambria Na'Kole | Oct 13, 2020
JOHNNY Swaggs | Oct 14, 2020

I agree, they never answer thier phones, you could call non-stop all day and they won't answer .. unprofessional to say the least

Seeing a lot of mixed reviews These apartments have the price I'm looking for and all the features, but I'm reading that maintenance is not being taken care of, and it seems like some rooms have a bug problem and some dont. What can you tell me?

Troi Vinson | Apr 11, 2020
DHEVYN JOHNSON | Apr 12, 2020

This is true. I am a current resident of 2 years and have been waiting over 6 months for 6 open work orders on fire and safety hazard issues

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Have anyone heard about a 60 day notice to move ?

Bradley Washington | Apr 12, 2018
Tytineisha Briggs | Apr 13, 2018

Yea you can go do it at anytime!

what is the number to your corporate office over the apartment here in cookie? Thanks

Linda Davis | Apr 11, 2020
Im Being Honest | Apr 12, 2020

Did you ever find one?

ARE THESE ALL BILL PAID?

Denita Benton | Apr 12, 2019
Stephanie garza | Apr 13, 2019

Im not 100% sure but i drove by there today and the sign says all bills paid.

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