Address: 2200 Brookhollow Plaza Dr, Arlington, TX 76006, USA
Phone: +18176529562
Bonzie hg
On May 14, 2022, I booked four rooms at this hotel. My family, who came from Tulsa, Oklahoma checked in two of them around 3pm. Well, I arrived at the hotel around 6pm because my daughter was getting married at 7pm. Upon my arrival, I asked for the hotel keys of the remaining two rooms. After the wedding, my family and I returned to the hotel and discovered that someone had been in one of the rooms. But, the most alarming part was because I had the keys to that room thus no one else had excess to the room. At first, I thought that it was just a mistake of the staff forgetting to clean the room but it wasn't; and since there were no more rooms available, we checked out of the two rooms and demanded a refund. The following morning, my sister stated that someone tried to enter her room but she had the lock bar on her door. My niece, who also stayed at the hotel, was eating breakfast and overheard a hotel guess complain that someone had been in her room too. Therefore, something very dangerous is going on at this particular hotel so my advice is avoid this hotel and stay at another Hilton Hotel.
Gabby Soltero
Hotel was nice, clean, & good breakfast. Only down side was our vehicle got parts stolen and the hotel cameras weren’t working :( but life happens just sucked. Overall the stay was great
Melinda McCormick
Hotel was extremely clean. As soon as we walked in, person at front desk had a very warm and welcoming smile. Breakfast had a ton of choices my son loved. Any time we needed anything, there were more than happy to help.
John Wright
The staff here was very kind and helpful. I ended up here because American Airlines delayed my flight and sent me to this hotel without confirming room availability. The hotel was booked full. But, the lady at the front desk helped me get a room that became available after 1am cut off for no shows.
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