Address: 300 Hylan Dr, Rochester, NY 14623, USA
Phone: +15856216000
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Chris Notbaert
Very helpful and polite, and knowledgeable
Gary Dykes
We’re very disappointed. Thought that it would be the best place to start. My boy needed comfortable NON SLIP shoes for busing tables. We walked in and although were approached, our sales person was not focused on us. He sold us shoes that he said would fit that need. He then asked if he wanted to wear them out. My son said no, that is ok. The next day while working, he slipped and fell 3 times and had to put on some disposable covers to not slip. The next day we found some much better, cheaper shoes at famous footwear right around the corner. And the employees were night and day more helpful. We then returned to your store location to return the supposedly “Non slip” shoes purchased the day before. He was not going to give us a refund because they were worn outside. Mind you, as I mentioned earlier, he asked him when he purchased them if he wanted to wear them out. He didn’t say anything about not being able to return them. After I mentioned to speak with a manager or his supervisor, he then seemed to figure out a way to return them. Totally dissatisfied would be an understatement. I have MS and was going to discuss what your company may have to help with “Foot Drop”. Because of how things were going with my sons shoes, that conversation never happened. I would not recommend anyone coming to your store. Sorry for the poor review but this is my first review ever but found it very important for me to do so.
Greg Hart
Darlene is so patient and caring. She made sure my husband was feeling better and fitted properly. She is definitely in the right profession. Thank you so much.
Susan Fox
I was visiting from out of town and stopped by the store without an appointment just to check out my options. They were very accommodating and helped me to see how my foot pain and discomfort could become a thing of the past. I appreciate the one on one time they spent with me and can’t wait to have a success story of my own in the future.
Thanks! Your review is awaiting moderation.
We offer some varieties of shoes. Please give us a call and we can check your size in the models we have
It depends on what system is used for your issues. I paid $1100 dollars for 3 pair of arch supports that you can change from shoe to shoe. It really helps with plantar faciates
Depends on the shoe, but give us a call at the store 585- 424-4030.
We carry several brands of shoes. Our main line of products are Arch Supports for all types of your shoes. Give us a call or walk in.
I went in during the middle of a weekday and was in and out in about 40 minutes. YMMV
no they don't and they also don't handle dr comfort shoes
Not at all! You may keep your socks on.
No, but ill be honest, i felt like they ripped me off. They sold me some insoles for $1000 and all i really needed was some good compression socks. If you buy the insoles, you cant get your money back fyi
Dont buy anything from here they make you spend $1000 then when you say you can't afford that they tell you to just buy the ones that are a few hundred so not worth it and they make you hurt even more !
Insurance doesn't cover them because they are considered preventative. Its like eyeglasses or hearing aids. They offer interest free payment plans and stuff and if you dont like them they will switch them for free until you're happy before they give you store credit. No refunds because theyre like underwear or socks (personal care item) btw i love mine but needed like 2 exchanges before i was happy
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.