Twin Cities Transport & Recovery

Linda Howard

I would like to give a special thanks to Cole for traveling down to Rochester MN to bring back my Toyota Tundra truck to Forest Lake. It was a real challenge to get it on the flatbed and he did an outstanding job. He was very courteous and also gave me a ride back to the cities. How much more could you ask for. Thanks so much, Linda Howard

Brittany Lynn

If I could give no stars I would!! This morning I have encountered the second outrageous driver on the road driving one of your trucks. I just wanted to complain about the way the drivers tailgate others on the road. Both drivers I have encountered have been really good at following too closely. And today with there being a good amount of snow on the ground, it should be in every ones best interest to be safe. These two men that I have encountered on the road showed signs of road rage. These two drivers I have encountered on the road have made me question the safety of others on the road, not only due to the driving habits they have presented, but because they both showed signs of serious anger and road rage. They have also made me question who is working for this company/ who is being hired at this company and what type of safety regulations this company has in place for their drivers on the road. I hope not to encounter another radical driver driving one of your tow trucks on the road. If I do, I feel I will be obligated to do more then write a report online. The BBB and general attorney will be contacted. There are young adults and the elder on the road, always. What if your child, or your grandparent or even you encountered one of these rage filled drivers?

MoonieDraws

I rarely ever give bad reviews, but this is by far the worst tow company I have ever had the displeasure of using. I’d rather push my car myself at this point. Staff is incredibly rude and impossible to talk to, and the pricing- even for a tow company- is horrid. They charge you any fee they possibly can. I highly suggest you find somewhere else if you prefer to be treated like a human being and not be charged a ridiculous amount. And it looks like other reviewers agree too. I get it, customer service is not fun, but I’ve done the job as well and it’s really not hard to be polite. Especially when the customer is polite too. NEVER have I been treated so poorly. How can you have such low standards for your company??

tsering youdon

I will never do business with them again. Take your money to another towing company. I left my car for less than 24hrs and they tried to charge me $300. When I asked what exactly is the $300 for, I was told that they charge $30 each day and it has been “two days” plus my towing fee which is $120. My car was in their lot for less than a whole day. then I was told that there will be extra fee for on site accident cleaning they did. When I cleaned up everything my self. All in all, I only payed for towing after getting it through their thick brains that they’re scamming me. NEVER AGAIN!!!!!