Empire Visionworks Pittsford

Category: Optometrist in Rochester, New York

Address: 3246 Monroe Ave, Rochester, NY 14618, USA

Phone: +15853854980

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Jennifer Matheus

Sep 21, 2022

Excellent care and quality!

DT P

Sep 17, 2022

I found the employees (except for the optometrist) to be very rude. No notification my glasses had come in after 4 weeks. Went in, not even a simple “sorry” when informed. Employee gave me my glasses without wiping the lenses off after getting his fingerprints all over — a small courtesy. On the way out the door, another employee said their text system wasn’t working. Maybe try calling clients. Potential customers, go elsewhere. Just read the reviews.

Tony Depaul

Jul 23, 2022

This store is run and staffed the way a business should be! The staff was friendly and got me through very quickly. This is my kind of store!

Lyndsey Davison

Feb 21, 2022

I had a great experience with vision works, friendly staff and quick process to order contacts .. and got a nice discount on glasses when ordering contacts. Clean store and friendly staff, thank you for the help

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Questions & Answers

I've been on hold for 10 minutes waiting to speak to a live person. The website cannot help me. How do I get someone to answer?

Amy Rothfuss | May 13, 2022
Echo Sierra | May 13, 2022

They're probably swamped. If you can, go see them in person. If not, hope someone becomes available. The last time I was in they were short staffed like everyone else.

I have a prescription for new glasses. Am I able to purchase glasses from you and do you have a payment plan?

Denise Jenne | Oct 10, 2020
Sarah Armoto | Oct 10, 2020

You can bring in your prescription and buy glasses there. Not sure about the payment plan.

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