LensCrafters

Category: Optometrist in Rochester, New York

Address: 154 Greece Ridge Center Dr, Rochester, NY 14626, USA

Phone: +15852278580

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Monique Rousseau

Oct 26, 2022

Great customer service !!!!

Carmen Espada

Oct 23, 2022

Dan the best for me I just luv his smile n his attitude as soon as I walked in he help me with my broken glasses thank u dam u the man

ROB GALARDI

Oct 21, 2022

Dan Wooten was awesome - not only a great LensCrafters experience but great service period. Would highly recommend Dan and his store. He was honest, got my glasses the same day and they were cut right as well. A+

Wali Hamidullah

Oct 20, 2022

They were able to give me an appointment right away. I have to change my opinion about this location. I paid $750 out of pocket for glasses from this location. Within two months one of the side pieces popped out. A few months later one of the lenses popped out. That’s not what I expect from a $700 pair of glasses. I work out of the country for a defense contractor. So I couldn’t just come right back to the store. I was told to stop in when I get back in town. I did this and now I’m told that they only have a 30 day ‘happiness’ policy. The technician takes them in the back for 10 minutes. Then, tells me that I cleaned them up nicely for you. That’s nice! How about making sure that the lenses aren’t popping out. Very disappointing! Beware!!

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Questions & Answers

What should I bring to my eye exam?

LensCrafters | Oct 26, 2021
LensCrafters | Oct 26, 2021

You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

Why should I get an eye exam?

LensCrafters | Oct 26, 2021
LensCrafters | Oct 26, 2021

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is the difference between an eye exam and a vision screening?

LensCrafters | Oct 26, 2021
LensCrafters | Oct 26, 2021

A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!

Is a contact lens exam different than an eye exam?

LensCrafters | Oct 26, 2021
LensCrafters | Oct 26, 2021

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

How do I know if my child needs glasses?

LensCrafters | Oct 26, 2021
LensCrafters | Oct 26, 2021

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Can you get a refund if glasses aren't fitting properly.

Colleen Hughes | Oct 26, 2020
LensCrafters | Oct 26, 2020

Hello Colleen, We give every customer a 30-day satisfaction guarantee, in which you can exchange or return your glasses for a full refund, within 30 days of receiving the glasses. Please visit your local LensCrafters for assistance!

Does Lenscrafters accept medicaid?

Melba Hill | Oct 26, 2020
LensCrafters | Oct 26, 2020

Some locations may accept this insurance plan, but that would depend on the store location, the doctor, and area that you live in. With that being said, please reach out to your local store directly, and they would be able to advise on this! I apologize for the inconvenience!

Do you take prescription the other doctor?

LUCIA H. NAZARIO LOPEZ | Oct 26, 2020
LensCrafters | Oct 26, 2020

Hello Lucia, We will accept prescriptions from a different doctor or office as long as this is not expired.

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