Ralph Honda

Category: Honda dealer in Rochester, New York

Address: 3939 W Ridge Rd, Rochester, NY 14626, USA

Phone: +15859783070

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Michael Barten

Oct 7, 2022

Been going to Ralph's for the last seven years. Always a satisfied customer. Still going to Ralph Honda and service continues to be spot on. Thank You.

Joe Novak

Oct 5, 2022

Great service! You get what you pay for!

Eileen Della Costa

Sep 29, 2022

I always have a good experience at Ralph Honda; they are courteous, do good work and take me when planned without waiting. There is also a comfortable place to wait and I appreciate the coffee and snacks. I will definitely go back. Eileen DC Recently had serious engine work done (July 19); work was done in the time I was told and service reps are very helpful - explained what was needed. So far my car is running great - problems that I had are gone. Thanks so much! Feb, 2020; My most recent visit was, as usual, very positive. I especially appreciate having a minor "check-up", more than just the oil change I went in for. Always look forward to my visits there Most recently (11/21)went to Honda for an oil change. Service with Patrick was good - as always - and though the cost is a little higher, I do like their check of other systems, filters etc. I'll definitely go back

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Questions & Answers

Do you have translators or bilingual staff?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Multiple staff members are bi-lingual English / Spanish.

Do you deliver vehicles to homes?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you have an area for kids?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

What payment methods do you take?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Cash, VISA, MC, AMEX, Discover, Apple Pay, Google Pay

Are your facilities handicap accessible?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you sell certified pre-owned vehicles?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you offer online financing applications?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes at https://www.ralphhonda.com/finance/apply-for-financing/

Do you buy used vehicles?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you have any rental cars?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes, $60 per day.

How are trade in values determined?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

TradePending, vAuto, anda physical appraisal.

Where do I pick up my license plates?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

License plates are provided at the time of delivery.

What’s the difference between buying and leasing?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

We can provide you with a full description and itemization regarding the differences between buying and leasing. Contact us!

Do you perform state inspections?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Will you service my car if I didn’t buy it there?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do I need an appointment for an oil change?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

What time does your service department open?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

8:00am (Vehicle Drop-off at 7:00am)

Do you have coffee, water or sodas in the waiting area?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you have free WiFi?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you offer military discounts?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes, $500 Military Appreciation Offer.

What kinds of cars do you service?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Honda, as well as all makes and models.

Do you offer financing?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes, Honda Financial Services and various banks for used vehicles.

Do you have a warranty program?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes. Honda Factory Warranty 36mon. / 36k miles; HondaCare Extended Warranty.

Do I need an appointment to test drive a vehicle?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes

Do you have a service center at this location?

Ralph Honda | Jan 13, 2022
Ralph Honda | Jan 13, 2022

Yes, we service all makes and models at our Honda Service Center.

Do you have Chinese service?

Wang Wang | Sep 26, 2022
Ralph Honda | Sep 26, 2022

Unfortunately we do not have anyone on staff who speaks Chinese fluently. We do have a translation capability within our live chat tool on our website. Please visit www.ralphhonda.com and we will attempt to assist you.

Do you sell Honda coolant and engine oil?

Luis | Feb 12, 2022
TERRY HARRISON | Feb 12, 2022

Yes we do

Do you have 7 year warranty?

Gail McRae | Oct 11, 2019
Alexander Winslow | Oct 11, 2019

I would suggest looking at the Honda certified pre-owned vehicles. I got a warranty from Honda that's 8 years or 100,000 miles.

I have a Honda 2004 civic lx I can a lock bolt on my tire can I come to the dealership to have it removed?

Ramon Kinsey | Oct 11, 2018
Max Harrington | Oct 11, 2018

Yes, they can get them off, there may be a charge depending on how much time it takes

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