U.S. Social Security Administration

Category: Federal government office in New York

Address: 820 Concourse Village W 3rd Floor, The Bronx, NY 10451, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

IzzyX 4theKill

Oct 8, 2022

Absolutely disappointing.....I expected my first time at SS to be easy peasy....but then one Karen working behind the glass window at 7 was being a little rude and having a slight attitude towards me. Like, Don't work here if you wannabe rude towards your customers -_-

Oliver Hernandez

Sep 20, 2022

This place office of social security like the workers are more professional then other offices I've been too that the workers are like so unprofessional

William Sousa

Sep 13, 2022

Absolutely worst experience ever at a government agency. The attendant at the window assumed I was not a citizen/permanent resident and gave me the worst treatment until I proved her assumption wrong with documentation. She also gave me a ‘last call’ on the first announcement. The website had me fill an application online based on my case to save time, but I still had to fill the same form again ‘because that was only for American citizens’. Awful experience. If you can, go to ANY other office but this one.

Elingladimir Minyetty

Jun 16, 2022

They are working very fast

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Questions & Answers

How to get a replacement card

Pat Linen | Oct 11, 2018
tanja Johnson | Oct 11, 2018

Replacement card what do you need

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How can I obtain a replacement card

Agnes Adeniji | Oct 11, 2018
Jimmie Ramos | Oct 11, 2019

How can I get a replacement card sent to me

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To replace my social, do i need to pay a fee?

Zara Montano | Oct 11, 2018
Anisah Little | Oct 11, 2018

No

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How can I speak to a representative through the phone?

Yamilet González | Oct 11, 2018
Vic Person | Oct 11, 2019

Need to. Check. The. Status on. My. Application

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Is this office open for business are still under construction

DaShawn Cunningham | Oct 11, 2017
tavitin j | Oct 10, 2020

IT IS OPEN TO THE PUBLIC

Can I get a ss card here

Jabuari Brown | Oct 11, 2017
lorraine ferreras | Oct 11, 2017

Office opens at 7am. You can fill & print your replacement application online this way when you walk in you're set. Upon arrival you walk to the kiosk enter your ssn & you will be given a ticket. You'll be called right away; hand them hour filled out application with proof of identity birth certificate & proof of address. In less than 1 week your ss card will be in the mail. This place has very quick service. If you dont have access to a printer dont worry; office has the application & pencils at the entrance table.

I lost my my social security card and dmv ID. basically my wallet. But i do have a photocopy of my social security. What do i need to obtain a replacement?

Rick Ruler | Oct 11, 2018
Anisha Gibbs | Oct 11, 2018

Go to the website there is step by steps instructions

Lost social security card and do not have state ID. What do I do to get a replacement card? I have high school ID and birth certificate.

Kyle R | Oct 10, 2020
Nina | Oct 10, 2020

Birth certificate works, you need current ID, so high school ID will probably not work. You will have a new one within 2 weeks. Be sure to report that you have 2 cards, if you find your old one. They keep tabs on that to make sure it is not fraudulent, so it helps to report that you found it.

Can a get a social security card for the first time in the location?

Fathi Gutaini | Oct 10, 2020
Jazzo Jacckss | Oct 10, 2021

Am I able to get a replacement social security card here during corona virus ?

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How am I suppose to make an appointment. When no one ever answers the phone. Don’t understand why I just can’t go up there and make it myself. Anyone has the direct number? Please n thank you!

Tamika Clark | Apr 13, 2022
PinkStar94 | Apr 13, 2022

I showed up to their doors with my application on hand. It worked wonders! Let them know you have everything you need. And hopefully they let you in. Good luck!

Where d I send application for new card

Devine Holly | Oct 10, 2021
TONY ZAPATA | Oct 10, 2021

I HAD 2 DO DA SAME & I WAZ TOLD 2 GO 2 :"CONCOURSE VILLAGE" BX 161THZT ACROZZ FROM "OLD BX CRIMINAL COURTHOUZE " @DAT SOCIAL SECURITY OFFICE WAZ HELPED OUT, QUICK, VERY REZPEKFUL AT ALL TIMEZ. *I HOPE I WAZ ABLE 2 HELP U"😻 4:DEVINE HOLLY" MY INFO IZ 4 A S.S.CARD REPLACEMENT, LOZT MINE.

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Are the office open today

Ivelisia Rivera | Oct 10, 2020
nun ya bizz | Oct 10, 2020

No ssi is not open the web says open but ssi is not taking appointments or doing fair hearings at all until further notice i called ssi yesterday and they said the same. But call and make sure at 820 concourse probably they make appointments by reservations like motor vehicles.

What time do they close on Washington’s Birthday?

Serenity Hartridge | Oct 10, 2020
Joseph Hughes | Oct 10, 2020

The Social Security office's are closed today. Today is a federal holiday so all federal offices are closed in observance of this federal holiday. The Social Security office's are federal offices.

Detail earning report

Shelly Pollard | Oct 11, 2018
Anisha Gibbs | Oct 11, 2018

No

Can i appeal my Ssi desision here ?

piff stylez | Oct 11, 2018
Victoria Cain | Oct 11, 2018

Yes you can

Is this the location for changing my last name?

Alaine I | Jun 12, 2022
Elingladimir Minyetty | Jul 12, 2022

They updated your information. Bring original document only

I need a replacement card,how do I get one?

Carmen Rodriguez | May 13, 2022
PinkStar94 | May 13, 2022

Go online to do the application.

Did they start doing walk in yet

Durell Reid | Apr 13, 2022
PinkStar94 | Apr 13, 2022

No, only appointments. However, their system is not very responsive.

Will I be able to come in to get a replacement card for my daughter and I?

Jasmaine Johnson | Nov 14, 2021
Pink Room Eatz | Dec 14, 2021

I'm not sure if it's SAME DAY accessibility but you can put in that order tho. .

Can I do walk in?

qWa DwO aFrIyIe | Nov 14, 2021
LARLA PENNYE | Nov 14, 2021

Yes they have walk in

Do you know if I can change my name at this location?

Miriam Cruz | Oct 10, 2021
S Royal | Oct 10, 2021

Yes they do that there

phone service only but no one is answering the freaking phone. 2 days in a role now I have been calling waiting on the phone line for hours with no response. what tf did we do to deserve this

damilola paul | Oct 10, 2021
Michael Washington | Oct 10, 2021

I personally went through the same thing also. Idk whats going on

I need to update my name in the SS card. How should I proceed?

Monica Bastos | Oct 10, 2021
Sylvia Solomon | Oct 10, 2021

Better to go to S S Office in person. You won't get hacked like online or don't mail any application. Sometimes old school is safer.

Why are the phones never answered in this location?

Rosaa Casstro | Oct 10, 2021
John Schultz | Oct 10, 2021

They are still not coming to office.

how can you make an appointment?

Lorraine Ortiz | Oct 10, 2021
Michelle L. Pacheco | Oct 10, 2021

By calling the place it self, just put the address on Google and it gives you the number. You have to call very early in the morning they stay busy.

How do I updated my immigration status?

Nantu Deb | Oct 10, 2021
Janice Francis | Oct 10, 2021

Oh l see understand u. So what said last year send me letter see reading me oh my god. I knew that said get letter different address number fire see anyone place don't play with me that why. Oh l see knew that u different for what. Let us knew that said better that. And its me deaf janice hurt me letter see reading understand u OK. Evening! Jesus Christ lord god amen. 🙏👼

How would i get a award letter?

Sheila Harris | Oct 10, 2021
Ronald Perez | Oct 10, 2021

my best answer to you is to call the social security office you go too. just inform them that you need an award letter. they will ask a questions to protect identity. they wii\ll mail it to you.

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Hi.how can I get the social card for the first time?

Madu Wolo | Oct 10, 2021
Janice Francis | Oct 10, 2021

Hi its me deaf janice. So what said help me thing that why. Why are u said send me letter address different where are u hunt point st not go no way. I see there said think so are said not go hunt point st don't play with me that this. I knew tht. Let me said rather stay 820 concourse village that all. Jesus Christ lord thee god amen.🙏👼 Evening! 🌞

i mailed all documents for a name change 7 weeks ago and on the phone they stated they have not received anything which worries me, how else can I figure this out? if the office is still closed.

MAGGIE CAPELLAN | Oct 10, 2020
Janice Francis | Oct 10, 2020

It's me said mad u maggie capellan ignore wanted its me deaf hurt me that why. I don't listen u maggie ignore wicked things that. So thy god amen.👼🙏

How can I apply for benefits

Marilyn Abreu | Oct 10, 2020
MD Shahriar Shahriar | Oct 10, 2020

You can apply through online at nyc.gov/311 search for online application for social security card then u Will find a form Download it Fill it & Send it through mail.

Can I get my ss card in the Bronx office

Jacqueline Sencion | Oct 10, 2020
Elizabeth smith | Oct 10, 2020

Yes

Can I get a replacement card at this location even if I live in Manhattan?

Seneca Wolfe | Oct 10, 2020
Nina | Oct 10, 2020

If you are in the area you can try and see if they can see you and you will get a replacement card. However, if you can find a place near where you live it is easier to get it there.

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how to set up an appointment

jose frias | Oct 10, 2020
Nina | Oct 10, 2020

You can walk in and ask the guards, they will tell you to go to the kiosk to get a number. I am not sure they set appointments.

Sorry someone knows if they open the social security social office

Rocio Martinez | Oct 10, 2020
Victor Olaore Omoshehin | Oct 10, 2020

Of course, the office is always open every working day from Monday to Friday from 9 a.m. at 5 p.m. Except for all national holidays.

Do you have to live in the area to get award letter

Katrina Banks | Oct 10, 2020
Kyng Thr33 | Oct 10, 2020

No just wait in the mail for your award letter. Then head to the Social Security Administration. If u don't have it with you they'll advise you to go to the second floor then back up to the third

At this location, can I get a social security earnings report?

O’Brien Ortega | Oct 10, 2020
adama zorra | Oct 10, 2020

I think yes

Can i get an award letter from here

Leroy Coleman | Oct 11, 2019
James E | Oct 11, 2019

Yes

What if your social security card has your name miss spelled?

Jacky Garcia | Oct 11, 2019
Francisco Abreu | Oct 11, 2019

That's a stupid question

Is it here I go for medicare card part B?

Carmen Kerr | Oct 11, 2019
Deborah White | Oct 11, 2019

No, this building is to receive lost/stolen or new social security cards. (2nd flr)

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Can I go to this place and change my immigration status from imigrant to us citizenship?

Cindia Espinal | Oct 11, 2019
Cindia Espinal | Oct 11, 2019

Do u know where I can go to do that

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Can I go there for applying social security card for the first time??

Siba Ali | Oct 11, 2019
Jose del C Martinez | Oct 11, 2019

Yes, you can 2 floor.

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My 9 year old granddaughter needs a card. She had a number but her mother has it unable to reach her . How can she get one

Sandra Hugine | Oct 11, 2019
Bella Gonzalez | Oct 11, 2019

Bring the childs birth certificate.medicaid card and her mother needs her state id or any type of picture id

What documents do I need to get a replacement card

Henry Williams | Oct 11, 2019
Bella Gonzalez | Oct 11, 2019

Birth certificate or passport with photo id.

My mom never received her social security card how can she get it?

priya dataram | Oct 11, 2019
Iraida De Jesus | Oct 11, 2019

First you have to make sure which office is the one according. To your zipcode then you go with all her necessary ID. But she also need to go with you.

is this office open on new year eve

Marlene Guthrie | Oct 11, 2019
Iraida De Jesus | Oct 11, 2019

Probably because new year eve is not an official holiday. New year is the holiday

does this office open on December 31.

Marlene Guthrie | Oct 11, 2019
Anisah Little | Oct 11, 2019

Check the website

do i need to make an appointment

Christina Foster | Oct 11, 2019
Deborah A. Mitchell | Oct 11, 2019

No You do not have to make and appt,You just simply tell the guard downstairs in the lobby,what you came for,they will let you know ,and the guards on whichever assistance your lookiing for will direct you to the right issue at hand

Do I have to go to social security office to change my address

Marianela Nieves | Oct 11, 2019
Anisha Gibbs | Oct 11, 2019

Yes

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can i come to this office to apply for my retirement

ROSALINDA ROBLES | Oct 11, 2019
shakur robinson | Oct 11, 2019

If it's disability

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Can i get my id here

Cynthia Sanchez | Oct 11, 2019
Pedro Diaz | Oct 11, 2019

Yes you can apply for a new ID card here and they will mailed to you within 2 weeks approximate.

Is the building stroller friendly??

Daniela Kinane | Oct 11, 2018
Mariam Traore | Oct 11, 2018

Yes it is

is this office just for card replacement?

Catherine D | Oct 11, 2018
Anisah Little | Oct 11, 2018

No

Do they take credit card

Ray Rivera | Oct 11, 2018
Anisah Little | Oct 11, 2018

Check with the office

what does that person needs to get a replacement social security card.

Theresa White | Oct 11, 2018
Anisha Gibbs | Oct 11, 2018

Social security office. Gov and look it up, it's on the website

I have a drivers licence and A NYC gov't ID for their reduced cost transportation with my picture on it. Is this enough to get a replacement for a lost SS card.

Thomas Gary | Oct 11, 2018
Anisha Gibbs | Oct 11, 2018

You have to contact customer service within the office and then you let them know and see what they say

How to get a replacement card

redsquare1992 | Oct 11, 2018
Anisha Gibbs | Oct 11, 2018

Go to the office and get one

Can I walk in and get a replacement? What do I need (I.D., Birth certificate)?

Francisco Santiago | Oct 11, 2018
Anisah Little | Oct 11, 2018

Yes

Is the 3 floor open

Emmanuel Montalvo | Oct 11, 2018
Katherine Sass | Oct 11, 2018

Is the 3 floor open

does a 17yr need to be present to request a copy of social security card

A Google User | Oct 11, 2018
D E C A P R I O | Oct 11, 2018

No, need proof of the 17 year old child though. (school letter, NY I.d., newest benefit i.d.)

can i get a replacement social security card at this office?

Frances Scott | Oct 11, 2018
Nubia Cacho | Oct 11, 2018

Yes 👍

How long does it take to get a replacement card

almida valle-bibb | Oct 11, 2018
Anisah Little | Oct 11, 2018

5 to 10 business days

I did my social security application three week ago and I did not recive my social. What I have to do.

Leticia Gonzalez | Oct 11, 2018
I AM KISHA J MCRAE | Oct 11, 2018

Contact them immediately. You will need to go through that darn SS hotline. They can tell you what's is going on.

Can I get my award letter at this location?

Sunnie Hilton | Oct 11, 2018
Anisha Gibbs | Oct 11, 2018

Yes

Can I check who used my social security number number

Derrick Neal | Oct 11, 2018
Anisah Little | Oct 11, 2018

Yes go to the social security website and learn how

What do I need to take to the ssi

J St | Oct 11, 2018
Yasmenda Serrano | Oct 11, 2018

After someone dies?

My ss card hasn't got my middle name on it .How can I get it on and what's the procedure as in what do I need to take with me?

J St | Oct 11, 2018
Melba Bacourt | Oct 11, 2018

What information I to bring with me.

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