Comfort Suites Niceville Near Eglin Air Force Base

Kayla Weaver

Stay was good but could've been better. They overcharged our 2 day stay with 3 days and refuse to give a refund for the day we were not there we left early for a family emergency and we've been trying to contact for weeks now since 7/18 seeing the full charge on the bank statement. This place is absolutely unprofessional they need new staff and managers that return calls. They even stopped answering the calls and simply hang up. That manager needs to fix this issue and multiple others and the staff needs to be trained to issue refunds when it's necessary and when someone called on 7/20 and 7/25 it was a PRIVATE NUMBER he said his name was Chris and the issue was NOT resolved. Now I know why ratings are low, terrible service, lack of responsibility for their error and unprofessional behavior to fix the issue in a timely manner.

Frank Jason Folde

This is a really great place to stay!! It’s clean and looks brand new. Everyone that we talked to that worked there was extremely nice and helpful. We requested a late check out and we were never disturbed by housekeeping which was nice for a change. We requested extra towels and they were in the room waiting for us when we checked in. In my opinion this place is FiveStar. The young lady working at the front desk when we checked in was very nice and accommodating. We will definitely stay here again next time we pass through Niceville!

John Switzer

This hotel was clean, conveniently located, and a good value. Offers a hot breakfast with multiple options, better than most that I have experienced. Hotel offers free parking adjacent to hotel. Staff seemed stressed at times, and not attentive to needs of guests. Hope that improves. I would stay here again.

Kris Madden

We have stayed at this hotel over 6 times and it is always very clean, the staff are very pleasant, and the floors are quiet. We love this hotel and will be back when we are in Niceville again! Highly recommend because it is still convenient to get to Destin also!