Address: 12362 West Interstate 10 Frontage Road, San Antonio, TX 78230, USA
Phone: +12105611000
Sunday: 12–5PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Samantha Nogood
Did not care for their service
April Zamora
The affordability and quality is by far the best. I had the greatest experience I have ever had when purchasing jewelry. The customer service was awesome, I did not feel pushed into buying anything and Rachel really took into account my likes and dislikes when looking for the perfect ring.
Athalie Garcia
Called earlier in the week to confirm what time we pick up our ring. They said we're not sure you'll have to look at your paperwork. I was at work, did not have the paperwork with me. Why are staff not able to answer simple questions on when to pick up an order??? You work there, you have all the information available to you, and you cant confirm what time we pick up our order? We went to pick up our ring at noon today. Took time out of our work schedule to pick up a ring, that was scheduled to be made 1 month ago. My husband shows up, waits 30 mins and someone tells him they can't find the ring. What the in the world has to be going on in the back, where they can't find our ring? Makes no sense. Got off the phone with the manager, and she said they have a lot of new staff. Very disorganized, the staff is not trained, yet we are spending thousands of dollars with this Company. Their service, staff training, and communication is going downhill. Someone or several people dropped the ball several times in our situation.
Bill Adams
excellent
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They let you trade in.... or trade-up.
I was there on 3/20/21. All employees and customers were wearing masks. They also cleaned the eye pieces on the microscopes with alcohol in between uses.
Call them to find out🤔
Not sure ask for Isabel please I just had my diamond very small but beautiful Isabel will help you
They will have it on file. I can't remember if there's a fee involved but yeah they have it
If you purchased it there, it will be free of charge.
On pieces that they've sold.
Yes as long as you purchase something 20% greater in cost.
Would be best to visit them.
They do not Ma'am. Only their own merchandise.
I know that they had some in men's styles, not too sure about women's.
How much will it cost resize a ring to a size 7 1/2?
I don't believe they do. All the times I've been in there I've never seen them. Call and ask. I believe somewhere like Kay's or Jared's would carry stuff like that.
I would call Americas Diamond and ask about this other store I'm sure they can help you. I is a great store and very helpful.
They seemed flexible they had a few options. Probably be best to call them im sure they would be happy to help...or check out their website...
Please, call Tiffany at Americus Diamond to request support. 210-561-1000
Depends on how intricate. Most likely around a week or two. You'd really have to speak to them about it and show them the design though.
Best in the industry no matter what the occasion. My family and I have been with Americus Diamond for over 10 years now.
Great selection of diamonds all grades and large # of settings they also do custom settings, the prices are very competitive and no pressure.
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