Palace Casino Hotel

Category: Casino in Cass Lake, Minnesota

Address: 16599 69th Ave NW, Cass Lake, MN 56633, USA

Phone: +18445542646

Reviews

Sarah Zambrano

Mar 22, 2019

Made our reservation ahead of time for a jacuzzi suite, and called ahead to ensure that check-in time was at 4. We arrived at 4:30 and were told we could not check in because our room was not clean. They said at least 3 other rooms were ahead of ours to be cleaned so it would be another hour before we could actually get into our room. We ended up having to put all of our stuff back in our car at not get ready for our evening, all because they couldn’t manage to have the rooms cleaned at the posted check-in time. Not ever coming back.

Jessica Olsen

Aug 7, 2018

Lots of slot options, payouts are terrible compared to other area casinos you can spend hundreds or even drop a thousand and not get a single bonus. I haven't tried the table games yet. Food prices are high at their restaurant and cafe for a casino. They used to have decent promotions but they have now cut back on those as well. Used to be able to comp food and different things if you were a high level card and they also are taking that away or cutting back to where it is not worth it. Rooms are dirty if you are going there I recommend not staying at the hotel. It is nice that you can buy tobacco products with points and comp you have earned the other local casinos you cannot.

Tom Reyes

Jun 2, 2018

Recent stay was horrible. Was accused of having unauthorized guess in my room. I gave no reason for this. Security looking like they was ready to throw me to the ground. No other rooms were being checked that I saw or heard. Wasn't being loud or anything like that. I am also a tribal member and to be treated this way was humiliating.

Gail Garland

Aug 13, 2017

Will not go back. Could not even play for awhile. No bonus. If you did get 8 free games. Did not get nothing. When you lose most of your money within a half hour. Something is wrong. State needs to go to all these casinos an check them out. Ripping people off!!!

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Questions & Answers

If im 20 years old will i be able to gamble at the casino

Quintrn Kamerick | Mar 26, 2019
Ogich Kingbird | Mar 27, 2019

Yes you can

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Does the palace cash first party checks on Sunday?

kyle F | Mar 26, 2018
Steven Neadeau Sr. | Mar 27, 2018

I think so

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Is there a special for birthdays

Christian Hazeldine | Mar 25, 2020
jay Saros | Mar 26, 2020

I believe so but what I here those will all stop when the new casino opens.

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Is the pool open today ?

Rose Dunkley | Mar 25, 2020
David Gould | Mar 26, 2020

Yes

When does the gift shop close

kiesha nason | Mar 26, 2019
issa_ nessa017 | Mar 27, 2019

Open 24/7

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Can you go swimming in da pool without having a room

Clare Smith | Mar 26, 2019
David Gould | Mar 27, 2019

They do allow pool parties without a room, for example a birthday. There is an adjoining room for those things, and you need to be set up for that, but you aren't able to just show up to go for a dip

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Is there wifi at the hotel

Landyn Seaboy | Mar 26, 2019
jacob morris | Mar 27, 2019

Yes

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Does the casino have a smoke-free section for slots?

Kate Wulf | Mar 26, 2019
Terry Conner | Mar 27, 2019

No

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Is there a gift giveaway this Sunday? Dec. 3rd

Teri Malbraaten | Mar 26, 2018
Maxine Dvorak | Mar 27, 2018

No gift this Sunday it's Grand Prize Night for Higher or Lower Drawings 5pm-10pm

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Whats at Bingo tonight?

Ruth May Whitefeather | Mar 26, 2019
issa_ nessa017 | Mar 27, 2019

https://www.palacecasinohotel.com/copy-of-promotions

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