Trampolines Down Under

Curtis Barney

I ordered the 14’ retaining wall kit from TDU. I’m surprised this company hasn’t been sued for false advertising. The pictures on their site, as well as their item description is completely false. What I received looks nothing like what they advertise. The retaining wall is very flimsy and cheap, it does not lock together at all, it slides together and doesn’t hold. It also only attaches to the top rail of the trampoline, so unless you purchase a trampoline from the company, this item is a complete waste of $900. The directions tell you to backfill the inside of the trampoline with dirt to support the barrier. Once you do this, the very cheaply built barrier separates. There’s 33 panels so you have to unscrew every separated panel and put them back together. If they sold the barrier that they actually advertise on the site, this would never be an issue. Customer service is worthless, they just tell you how amazing their product is. Product return policy is garbage. They sell you a falsely advertised product then tell you have to pay for return shipping and that they’ll only accept the item if it’s in original packaging and unused. I’m not a person who usually writes bad reviews but be aware before you spend money with this company!

Mike Dox

My truck had mechanical problems while at their office. He let a couple of us sit indoors and offered us the use of his mechanic and even brought us Gagorade drinks as we waited for AAA to come. I'll go out of my way to work with this company again.

Samantha Rodriguez

Customer service is terrible, waited over an 30 minutes to pick 1 item up.

Soldier Stephen Ben Israel

Love those trampolines