Muse Omaha

Category: Apartment building in Omaha, Nebraska

Address: 1005 N 20th St, Omaha, NE 68102, USA

Phone: +14023161612

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–5PM

Reviews

Eilis Purath

May 22, 2022

This is the 2nd time the muse has locked me out of my apt on a Sunday because my key won’t work. Called 20x and no one will answer my call. Great customer service!! Will have to find a place to stay for the night because I can’t get into my own apt :)

Anna Gregory

Apr 6, 2022

My daughter enjoys living here and has enjoyed decorating her space as well! We have had a smooth process with move in and the duration of her stay.

Brandon Banker

Mar 21, 2022

Try and avoid living here at all costs. Management does not find issues as priority. Any maintenance requests are ignored until you go in person to ask for help and hope they fix them. Their garbage system is horrendous. They have never fixed it all year and now are fining us for the mess, even though the contract states it is their responsibility. The lack of security with the gates that either never work or do not even shut, allows really anyone to come in through any gate most of the time. Not to mention the area around the muse has had residents' cars broken into, stolen, and even someone held at gunpoint. The price may be tempting, but spend a little more elsewhere. Living here is constant annoyance with issues rarely being fixed, security always being a concern, and management being unbelievably unorganized and never on top of things. It also looks nice in pictures and upon initial inspection, but the floors are warped, doors crooked, and entire apartments are cheaply made. Barely any of my apartment's (4 bed 4 bath) doors close or are even fit correctly. Spend your money elsewhere and save the pain and worry of living here daily.

Mary Morris

Jan 19, 2022

I have been living here for nearly 2 years and I think the property has come a long way. There have been several issues in the past, but management has clearly taken the steps to improve these problems with the property and the overall functionality of gates, elevators, etc. It is a very modern accommodation and reasonably priced considering how close you are to the Creighton campus and the CWS baseball park. If you are a Creighton student or work downtown and are looking for an apartment complex with an active community and modern common areas/living quarters, then you should consider Muse! 👍🏼

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Questions & Answers

There are lots of reviews critiquing the lack of amenities promised online that are either under construction or completely missing. What's the current status of the property, regarding security, communal space, and package/mail management?

Oscar Biesanz | Oct 25, 2020
Muse Omaha | Oct 26, 2020

Great questions, Oscar. The pandemic has impacted many business, both locally and globally. We were fortunate enough to be at the end of completing our amazing community when the pandemic had taken hold, therefore we have many amenities available. We have a full suite of security cameras, key fob access gates, onsite maintenance and office staff, office acceptance of packages, grills, firepits, hammock hotel, courtyard dinning and study spaces, as well as two furnished sky decks with seating and work spaces that look onto the downtown Omaha skyline. We would love to take you on a tour to show you our community and answer any questions that you may have for us. Contact us and we can get a tour scheduled. Again, great questions!

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