Starbucks

Crystal Suire

They were busy but still had order out in timely manner. Good job

Chris Giebel

Manager was grabbing ice and had a car full. Workers were working timely and friendly. Manager unloaded ice and gave clear and concise orders to team. She stayed positive and made sure all knew their roles. I was impressed.

Liz Ledbetter

Would like to add pictures - of the massive rat and mountain of trash piled behind the door- Seriously worried about contamination -- tried to speak to drive thru attendant and he said- "oh ya I've heard about that rat" ?! WHAT??? Super Sketchy - will provide pictures to the corporate office - they just left it - like No Big Deal - YUCK 🤮🤢

Danielle L

I need to preface this by saying the employees at this location are WONDERFUL and doing their best. Every single person in this store was friendly and professional, despite being absolutely SLAMMED with customers. The drive through was completely packed, there was a line going out the door, and there were at least 5 people waiting to pick up orders made through the app. During the 10 minutes I waited for my order - perfectly reasonable considering what I just described - I witnessed these employees get berated by no fewer than three customers. I was ashamed at how entitled these people were acting. What else do they expect? If you take a quick look around, anyone can see that there's no way in this chaos you are going to get your order quickly. Do better please, Hot Springs. Unfortunately, this Starbucks is just too small for how much traffic it gets. Do not come here any day of the week expecting a nice quiet drink, and definitely do not expect quick service. This is NOT the fault of the employees. Until the store expands or another one opens nearby, there is just nothing to be done about it. I recommend avoiding this location if at all possible, if not for your own sanity, then maybe to save these poor employees from the insane amount of traffic this place gets.