Transit Access Center

Dorothy OBrien

First of all, I want to say, service was great! The employees were helpful, great attitudes. They handled everything well. 5 Stars⭐⭐⭐⭐⭐ Problem....They moved. Downtown. Short walk from Metrolink👍(8th and Pine) Didn't see elevator. I was told there is one, but not reliable. The Metrolink area is underground. It is dark. I felt uncomfortable and creepy and there was no security. Hard to find. It is in the Arcade Building (apartments above, behind the Metro Store (8th). Start from the corner at Metro Store, walk down Pine. There will be doors on your right (a single door, revolving door, single door) with signs telling you to go everywhere else. Look inside, towards the right. If you don't see anyone knock. They came right away for me. If they don't come, I would call. They had me sit in the mall area, while they handled my paperwork (I was renewing my ID). Odd. It seemed like they had a very tiny office (as opposed to the very large place they had on DeBalivere by Forest Park Metrolink). They handled things in a timely manner. Again, very helpful and polite. Then, I was told to go outside, down the corner, to the Metro Store where they actually made my ID. That was so odd. It wasn't very big. There were a few shirts hanging-- is that what they sell there? I didn't see anything else. Again, I was treated very well. The woman there took my picture, made my ID and I was good to go. ⭐for weird set up that is hard to find. ⭐⭐⭐⭐⭐for hiring great employees that TCB.

Johnathan McFarland

Always friendly and always helpful. Great!

Wilma Larck

Love to go there and eat