Ashley

Category: Furniture store

Address: 3700 Green Mt Crossing Dr, Shiloh, IL 62269, USA

Phone: +16182062888

Opening hours

Sunday: 12–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

joy hudgins

Oct 9, 2022

A good furniture shopping experience. The salesman was helpful but not high-pressured.

sdmurajr

Oct 8, 2022

Lollie was very professional, polite and accommodating while we looked around the store. No pressure sales and answered all of our questions!

Keri Douglas

Oct 3, 2022

Neizel was wonderful!

Carla DeConcini

Oct 3, 2022

Having a terrible customer service experience with the Shiloh, IL store. Bought 2 recliners in December 2021, received said items in February 2022 and have nothing but problems since. Have had new parts ordered twice, customer service techs out twice & both times techs indicate wrong parts delivered. First time, I returned wrong items back to store because techs indicate they are not allowed to take them. 2nd time, parts still here. If the want them back they can come get them otherwise they go to big trash pickup. Emailed store manager but still waiting for response.

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Questions & Answers

Funny that my couch was scheduled to be delivered on the 5th then the 15th. Still no couch. Not impressed.

Tina Swieda | Oct 10, 2019
Leslie Kueker | Oct 9, 2021

same................

What are the Covid safety practices like here?

Anonymous | Oct 9, 2022
Ashley | Oct 9, 2021

In response to the COVID-19 pandemic, Ashley HomeStore has committed itself to provide a clean, safe shopping environment for all team members and guests. We've implemented additional safety measures, and are closely following the social distancing guidelines from the CDC. For stores located in states where they have mandated the use of masks in public, we will follow with those set guidelines. We are a fever-free zone. All of our team members are checked for fever using touchless thermometers at the start of every shift. This is our policy and we are dedicated to abiding by it.

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