U.S. Bank Branch

Category: Bank

Address: 401 N 5th St, Wausau, WI 54403, USA

Phone: +17158451125

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Craig Kowalski

Dec 1, 2021

Worst bank ever stole money from me for yeats refused to let me close out my account and doesn't cash checks I've tried

Scott Boehnlein

Mar 5, 2020

US Bank is a joke, do not bank with them. Customer service is horrible, they lie to you on the phone and then turn you away when you show up. Seem to be always short staffed and don't watch their counters. What happens when you finally have had enough and call them out on it? Instead of fixing the problem, they just turn around and shut down your account. Apparently the customer isnt the first priority with US Bank.

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Questions & Answers

Can I make external transfers to and from my U.S. Bank loan accounts?

U.S. Bank Branch (Owner) | May 1, 2022
U.S. Bank Branch (Owner) | May 2, 2022

No. At this time, external transfers to and from loan accounts are not available.

How do I see my transaction history?

U.S. Bank Branch (Owner) | May 1, 2022
U.S. Bank Branch (Owner) | May 2, 2022

We make viewing the last 18 months' worth of transactions easy and convenient. Right below the account's details you'll find: Pending and completed transactions, with descriptions and amounts. Account balance after deducting transactions. Online banking steps: To get started, log in to online banking and follow the below steps: From the dashboard select My accounts then Choose an account. Select the desired account and your transaction history will appear. Use the directional arrows to move the pages forward and backward. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. From the main page, choose the account you wish to see transactions for. Use the directional arrows to move the pages forward and backward. Additional information: To obtain transaction history older than 18 months: Use the Advanced search to enter a date range that encompasses the transaction(s) you'd like to view. View your monthly statements. If you have any questions or need assistance, call us at 800-USBANKS (872-2657). We accept relay calls.

How do I edit or cancel a digital wire transfer?

U.S. Bank Branch (Owner) | May 1, 2022
U.S. Bank Branch (Owner) | May 2, 2022

If you're looking to edit or cancel a same-day wire transfer, call us right away at 800-USBANKS (872-2657). We'll need to check the transaction to see if it's still pending. Bear in mind we can't guarantee the transfer can be stopped. When calling, be sure to speak with a representative for assistance. On future dated wires, you'll have the option to edit or cancel up until 11:59 p.m. CT. before the day of the transfer. Follow these steps to complete the desired action. Online banking steps: For the best online experience, we recommend logging in at usbank.com. From the main menu, select Transfers, then Wire Transfer. All submitted, completed and canceled external transfer activity will display. Use the Filter option to view transfer history only. Select the wire transfer you would like to edit. You will have the option to Edit or Cancel up until 11:59pm before the day of the transfer. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. From the account dashboard, select Pay bills & transfer, then choose external transfers. Choose Manage my transfers. When the scheduled transfer shows, select it. At the bottom of the window, you can cancel or edit the pending transfer.

How do I find a U.S. Bank branch or ATM when I’m traveling?

U.S. Bank Branch (Owner) | Apr 24, 2022
U.S. Bank Branch (Owner) | Apr 25, 2022

If you’re on Google, search for ‘U.S. Bank near me.’ You can also visit the U.S. Bank branch locator at https:locations.usbank.com and enter address, city or state and ZIP code that is nearest to you. Another option is to click on the map and select the ‘Search this area’ button. Use the filters to narrow down your search. You may also select Locations in the upper right corner of the page at usbank.com to start your search.

Why should I schedule an appointment?

U.S. Bank Branch (Owner) | Apr 24, 2022
U.S. Bank Branch (Owner) | Apr 25, 2022

An appointment with a banker allows you time to ask any questions you have. Some services such as notarizing documents require that you make an appointment. You can also get help with the mobile app, opening a checking or savings account, transferring money and more. When you book an appointment, you’ll select the date and time, the purpose of your visit and if you’d like to meet at the branch, over the phone or virtually.

How do I open a checking account?

U.S. Bank Branch (Owner) | Apr 24, 2022
U.S. Bank Branch (Owner) | Apr 25, 2022

You’ll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. U.S. citizens can use a state-issued photo ID like a driver’s license, passport or state or military ID. Identification for non-U.S. citizens includes a foreign passport, visa or an I-9. A minimum opening deposit of $25 is needed to activate your account (once you’ve been approved). This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. You must be 14 years or older to open a checking account. Those under the age of 18 must of a co-applicant.

How do I earn points on my U.S. Bank Altitude Go Visa credit card?

U.S. Bank Branch (Owner) | Sep 3, 2021
U.S. Bank Branch (Owner) | Sep 4, 2021

You can earn 4X points on takeout, food delivery and dining, 2X at grocery stores, grocery delivery, streaming services and gas stations, and 1X point on all other eligible purchases

When will I get my Simple Loan money?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

When can I apply for another Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.

Can I apply for a Simple Loan for less than $100?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

A Simple Loan is a minimum of $100 and maximum of $1,000. If you need less than $100 a reserve line or credit card may be right for you.

When can I access the money for my Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

How soon can I apply for another Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.

Can I pay down my Simple Loan early?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.

Can I pay off my Simple Loan early?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.

When is my first U.S. Bank Simple Loan payment due?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When is the first payment due on my Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When will my first Simple Loan payment be due?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When will the first payment be due on my Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

What is third party account sharing?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Third party account sharing lets you designate someone to access your accounts for the purpose of sharing data with another third party, like an accountant, or an online accounting application. They have view-only access to accounts you designate, and as always, you maintain full control over data shared by your third party delegate in the My Controls tab in online banking.

What happens if I accidentally revoke access to a third party that I was sharing my financial data with?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

If you revoke access by mistake or change your mind later, you can re-enable access by visiting the third-party website or app in which you previously shared your data.

How do I stop sharing my U.S. Bank data with a third party?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

What are the risks when sharing my data with a third party?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.

How will a third party use my data?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. At U.S. Bank recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What happens to my U.S. Bank data once I share it with a third party?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What happens to my data once I share it with a third party?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What is a Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu.

What is a U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu. Member FDIC

When will the money for my Simple Loan be deposited into my checking account?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

Will I be charged fees if I miss a payment or make a late payment on my U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a U.S. Bank Simple Loan.

Will I be charged fees if I miss a payment or make a late payment on my Simple Loan?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.

Where do I set up direct deposit?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposit at U.S. Bank?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposit?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposits to my checking account?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I apply for a Simple Loan?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.

Where can I apply for a Simple Loan?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.

Why are two companies sometimes listed together as a third party?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

Many third parties use service providers to assist in collecting your account information from various financial institutions. To make sure you understand who you've authorized to receive your account information, we provide the name of the third party and the service provider it uses to collect your data.

How do I review, manage or stop sharing my U.S. Bank data with a third party?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

Are there risks with sharing my financial data with a third party?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.

Why would I share my U.S. Bank financial data?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

Why would I share my financial data?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

Why would I choose to share my financial data?

U.S. Bank Branch (Owner) | Jul 5, 2021
U.S. Bank Branch (Owner) | Jul 6, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

How does the U.S. Bank cash back credit card work?

U.S. Bank Branch (Owner) | Jun 5, 2021
U.S. Bank Branch (Owner) | Jun 6, 2021

With the U.S. Bank Cash+™ Visa cash back credit card, you can earn 5% cash back on your first $2,000 in eligible net purchases each quarter on the combined two categories you choose. You earn 2% cash back on your choice of one everyday category, and 1% cash back on all your other eligible net purchases. If you do not choose your Cash+ Categories each quarter, all your eligible net purchases will still earn 1% cash back.

Where can I apply for a U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC

How soon can I apply for another U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

You can apply for another U.S. Bank Simple Loan 30 days after you’ve paid off your previous Simple Loan.

How will U.S. Bank help students, faculty and staff sign up for a campus card?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

We'll work with your school to find ideal opportunities to hold on-campus tabling events and take applications at campus locations. Tabling sessions are usually held around major events like orientations, back-to-school and re-carding periods.

How do I apply for a U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC

Do we need to share any information about students, faculty or staff?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

No, we don't ask the school to supply information about students, faculty or staff.

Does our school need to share any information about our students, faculty or staff with U.S. Bank?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

No, we don't ask the school to supply information about students, faculty or staff.

What happens when a U.S. Bank campus card is lost or stolen?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

What happens when a campus card is lost or stolen?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

What do you do when a campus card is lost or stolen?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

Are ATMs required to be on campus?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

Yes, our program requires at least one U.S. Bank ATM to be placed on your campus.

Will U.S. Bank place a bank branch on my campus?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.

Is U.S. Bank willing to put a bank branch on my campus?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.

How will U.S. Bank help educate students, faculty and staff about money and finances?

U.S. Bank Branch (Owner) | Aug 4, 2021
U.S. Bank Branch (Owner) | Aug 5, 2021

As part of our commitment to community involvement, U.S. Bank offers a series of online and in-person financial wellness seminars that will give your students, faculty and staff the opportunity to learn important money management skills.

What checking account features does U.S. Bank offer students?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

We offer a Student Checking account with features and benefits designed especially for students, including no monthly maintenance fee, mobile and online banking and more.

What is a U.S. Bank campus card?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

A campus card is a school ID card and U.S. Bank debit card all in one. We add banking functionality to your existing school ID card, making it easier and more conveient to get cash and make purchases.

What's a campus card?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

A campus card is a school ID card and U.S. Bank debit card all in one. We add banking functionality to your existing school ID card, making it easier and more conveient to get cash and make purchases.

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