Recology Arcata

Steve Timmons

They have missed 3 of the last 4 compostible pickups. It took 3 phone calls and a trip to their office to get them to tell that they'd send someone by tomorrow to pick up the compostibles can. I only talked to one live person (the other 2 were detailed voice messages) and, though she was 'nice', she was completely useless.;She could not figure out what day the usual pick up was.

Marisa Bazaldua

I have been trying to contact the company all day and despite the automatic machine claiming they are open and always answer the phone, they haven't. The recycling man who comes by our street has, for two weeks now, get off his truck and dig through our can and just throw stuff on our lawn. He has thrown out cardboard, paper, RECYCLING things. They have also cracked the bin with the claw. I have a broken can and mostly everytime they come by the knock down the bin and it's just laying in the street. This is unacceptable, like what's point. Where can I file a complaint because it looks like I'm not the only one. Come on now, your workers need to be replaced.

Chris P Bacon

I paid for months of green waste pickup. They only picked it up one time. I had to call them the day after the service date to get my waste removed. This week it was the exact same thing, except they still have not picked up my can for the past 2 days. The office people are pleasant to deal with, but their other services leave a lot to be desired. I will happily be taking my business elsewhere.

Al Zander

Such a difficult company that has NO regard for its customers. Just gonna throw recycling away