Department of Children & Family Services

Category: Social services organization in Houma, Louisiana

Address: 1012 W Tunnel Blvd, Houma, LA 70360, USA

Phone: +19858573620

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

CANDC Lawncare

Aug 5, 2022

Well ya get a letter for a missed interview and the letter states that you can go to the local office for the interview - go to the local office the clerk tells you to go home and call even if the hold time is 3 hours if you want the benefits your going to hold

katelyn

Jun 16, 2022

been on hold for hours keep getting disconnected can’t get a hold of nobody !

Sanae Marshall

Apr 22, 2022

They have Horrible customer service at the main office in my city. My children an I have been cut off from snap since 02/22. The case workers do not reach out to you.

Kennith Veal. (Kenny)

Dec 24, 2021

Good helpful staff

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Questions & Answers

I've been calling the food stamp office since 8am this morning and I keep getting hung up on. Why is it so hard to speak with someone

Jana Jones | Oct 9, 2019
Estiva Redman | Oct 9, 2019

Probably because we have a government shutdown right now

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Why can't I talk to a person instead of a computer when I call. I need help that the computer cannot provide. I need to speak to a LIVE PERSON!!!

Ronnie Lirette | Oct 9, 2018
Bridgette Owens | Oct 9, 2018

Because the world is gone, only computers are left, u need to get off Facebook and go down there

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What number do We call to talk to someone

Lexie Lee | Oct 9, 2018
Washington rodriguez | Oct 9, 2018

Call the police because they are going to be there anyway

How long do you normally have to wait to hear from somebody is there any way that I can talk to somebody today

scarlette guillot | Dec 12, 2021
Gypsy Navarre | Dec 12, 2021

The office is currently open to the public.

Why is the office closed today

Angie Leboeuf | Oct 8, 2021
Lauren Laurent | Oct 8, 2021

State Offices are closed due to weather conditions per the Commissioner.

Where to get a food box

Kathleen Evans | Oct 8, 2020
Linda Stuart | Oct 8, 2020

I dont know but i know if you go into their office they can give you a list on where to go.

Will the food stamp office be able to issue me a temporary snap card until mine comes in?

Kristen Brunet | Oct 9, 2019
Gypsy Navarre | Oct 9, 2019

No. All cards are sent by mail from another location. They do not keep them in the local offices.

How to apply for diaster foodstamps

taylar foret | Oct 9, 2019
Lauren Laurent | Oct 9, 2019

"At this time, Louisiana DCFS is not operating D-SNAP for any parishes affected by Hurricane Barry." Read on the State of Louisiana website as of 8/2/2019. Though you a If you received snap in June/July during the disaster you would have had to reported your loss of food due to power outage by 7/26/19 to receive replacement stamps.

Why ever time u call they hung the phone up

Tamira Jackson | Oct 9, 2019
Marie Savoie | Oct 9, 2019

I never had that problem

Can a case worker please call me back? I filled out an application and WAS SUPPOSED TO have an interview this morning at 9AM for SNAP but have not been called for the interview and am yet to receive that call. My husband and I really do need help.

Torey Breaux | Oct 9, 2019
Dedra Ross | Oct 9, 2019

They are gonna act like they called u to cover themselves and their supervisors will back them if they send u a lwtter stating u missed your interview call the 1888 number on the back listen to all options what you should be selecting is 13126 they will let you know they will send them an email to call u back

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Where do I go for foodstamp orientation on houma?

Nicholas White | Oct 9, 2018
Dedra Ross | Oct 9, 2018

Wendy Hensley answer is correct

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If I was in a car accident and receiving short term disability payment from my work can i get food stamp.i only receive 60% of my salary.

Cynthia Lovergne | Oct 9, 2018
Jimmy Verdin | Oct 9, 2018

You can try it will depend on the amount of money you were making and what you are getting for tge 60%

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Opens at 9.00

DELTA PORTER | Oct 9, 2018
Jimmy Verdin | Oct 9, 2018

8a - 4p government job

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Can I call and talk to my worker I got a replacement card but nothing on it, or do I have to go to the office

Terri Cheramie | Oct 9, 2018
Dedra Ross | Oct 9, 2018

Call the 1888 number in your letter they will give your worker ur message to call you back they do get back in touch with you if you call early enough they call you back the same day

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What website or location in Houma can I visit to aquire a government phone if i receive food stamps ?

Chris Leonard | Oct 9, 2018
Jimmy Verdin | Oct 9, 2018

I did it online

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How do I get on my online lacafe I lost my information

Crystalnicole Bobbyjohn | Oct 9, 2018
Lauren Laurent | Oct 9, 2018

As stated you can go into your local office, or you can just create a new account but DO NOT enter an email address. It will try to get you to enter, but just scroll to the bottom of that prompt and hit none. It may ask you twice but again DO NOT enter an email. Your account will then be connected to your old information via your SSN.

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How do u get in touch with someone everytime I call i get the busy signal wen I try to talk to someone

Ashley Mccorkel | Oct 9, 2018
Jimmy Verdin | Oct 9, 2018

Keep trying it's a pain

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Is the food stamp office open today

Cory Levron | Oct 9, 2018
Gloria Lodrigue | Oct 9, 2018

Everyday except holidays and weekends.

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