Address: 13902 Lee Jackson Memorial Hwy, Chantilly, VA 20151, USA
Phone: +17032631073
Sunday: 5AM–10PM
Monday: 5AM–10PM
Tuesday: 5AM–10PM
Wednesday: 5AM–10PM
Thursday: 5AM–10PM
Friday: 5AM–10PM
Saturday: 5AM–10PM
Tania Marcia
This Dunkin is literally across the street from me & by far the worst one I have been to. I love Dunkin’s coffee so I drink it everyday. But every single time I have gone to get coffee from here, the coffee tastes awful & they always get my food order wrong. They definitely need a new staff because they are not it! I have to drive further out from my house to a different Dunkin because I refuse to go back there, that’s how terrible it is.
Dian
Tried to use a new gift card there and the cashier said it was no good. Contacted the website to check balance and the card was good and has a balance on it. Cashier was rude about my card not working.
Jessie Reyes
Seriously, every single time I come here the lady in the drive thru always has an attitude. Maybe they aren’t having a good morning, but that’s not reason to take it out on your customers. On top of that, they always somehow get your order wrong. You’ll ask for a bagel with cream cheese and jelly and somehow you get a bagel with cream cheese yet are being up charged for the jelly. I would advise to NOT come here. Take the extra 2 minutes and drive down the street to the other Dunkin location.
Chris Green
Work close by but have an extended commute from my home. I'll stay overnight in the area if I have a late day and early start next morning. When I do so, I'll stop by this Dunkin' location in the morning for a coffee and some breakfast. I have yet to receive a correct order and this morning has been the worst. I ordered a "large decaf iced coffee with vanilla, extra cream and Sweet-n-Low and two orders of the bacon and cheese omelette bites." I pull to the window as directed and hand my card to the cashier and get handed in return a large original hot coffee. I correct the attendant that it should have been a large iced decaf iced coffee with vanilla, extra cream and Sweet-n-Low which she replies "yes, I have that for your too but didn't you order another coffee as well?". No I did not - being she already ran my card she had to refund the item/transaction. She then hands me the receipts and my card back followed by my iced coffee and food order. I thank her and move along. Get halfway across the shopping plaza and realize the food is incorrect - a toasted sesame bagel with cream cheese and snacking bacon. I turn around and go back and get my order corrected, again. I finally get to work and go to take a drink of my iced coffee and it also is not what I ordered - it was an iced original coffee with regular cream and sugar. I frequent Dunkin quite often, not only at home but when I'm travelling. This location is by far the worst in order accuracy that I have been to - I will not be going there again.
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