The UPS Store

David Pruett

Very helpful and quick.

Monster Coin

The employees at this store are professional and friendly. Special thanks to this store as the services cheerfully provided here played a key role in Monster Coin becoming open for business.

Savanah Mease

They always do a great job of getting our flyers printed quickly and the correctly even with the special parameters we ask for.

Charles Calabro

I was going to this UPS store because an employee at the UPS store on Merrimon Ave told me they could not handle the 50-75 boxes that were already labeled and only needed to be scanned. So I started bringing my packages to Tunnel Rd UPS. I would bring my packages in, everyday, the same way. The employees would feverishly scan the boxes, placing one box on the scale to record the weight for all the boxes I had to ship. They assured me that this was normal. The counts on the scan sheet were not always correct and I noticed that they were missing some scans and double scanning others. There came a day when a few expensive packages came up missing, and because they were not scanned, I was out those packages. I asked for them to investigate as I knew there were cameras, and they told me that on the day I had brought in the packages in question I had taken back 3 of the packages and that they were sure that one of these were the packages. I asked to see the footage and I was told that it was not possible. out of all the ups stores I have been to the one at Westgate Pkwy is the most honest and scans each package with care. If you scan lots of packages, go there or to staples, because the UPS stores at 1070 Tunnel Rd, 825C Merrimon and 1854 Hendersonville Rd are all managed by the same company and I have had to stop bringing my packages to all of them as of today because there is no leadership and no accountability. Do yourself a favor and steer clear of these locations.