Citadel Auto Repair & Services

NNLTKL

I recently had my vehicle's A/C repair here. When I called, spoke to John and told him exactly what was wrong with the car. John gave me a quote over the phone. I brought my car there, he came up with a quote that was $115 higher than what he told me on the phone. I gave the go ahead with the repair, came to pick up my car, now there's another $65 added to the total bill. He stated that he forgot to add the freon for the quote. The total is now $180 higher than what he quoted me on over phone. Then, he proceed and try to sell the repair on my climate control module. John stated that the part itself cost about $489; Amazon price $181. This repair for the climate control module will cost another $700. AVOID Citadel Auto Repair & Service!! VERY DISHONEST, HUGE mark up!!. I would not come here and from the look of the shop, I don't believe they'll be in business for long. Hopefully, more than a year: for the 12 months warranty. Since I just had my car repair there. RUN AWAY from this scamming shop!!

casey nitsch

I love this place! They solved a long-term electrical problem with my car that many other shops over the years could not resolve, and they did it without costing me a fortune. I've rolled in here with flat tires, mystery noises, dash lights on, etc. and they are always patient, clear about the process, and transparent and reasonable about pricing. I've referred friends here, bring my company vehicles here now, and would recommend them to anyone. The staff are truly wonderful.

WolfBytes Me

Great Alitalia pricey

Daniel Ringhiser

They fixed my car right when another shop couldn't. Great rates and friendly staff