Tecovas

Greg S. Hart

I purchased 2 pairs of boots, both the same size. One pair fit great, the other was tight but the salesperson told me they would stretch. They did not. When I went back, I was told they could do nothing and recommended I try a local cobbler. So much for the claim of great service on their website. I wish I had bought another brand.

Ciarra Dobbs

Wonderful hospitality! From start to finish, our experience was great! Tried on many sizes - was offered beverages and when we ran into a luggage issue/transporting the boots home, the store manager, Frankie offered to 2 day ship them. Truly an awesome store, great product and a spot on experience!

Elizabeth Rees

My husband had been looking at Tecovas boots for about a year, but couldn’t decide on what style. We just happened to stumble upon the Tecovas store when we were in Charleston - lucky for us! Will helped us and could not have been more consultative. He asked questions to understand how the use case and provided recommendations specific to my husband. He was incredibly patient as it took several pairs to determine what the best size was, too. I wish every salesperson we encountered was like Will! He was wonderful. We will absolutely be back the next time we are in town. Highly recommend!

CJay T

From the moment we walked into the store we were received with welcoming arms immediately by the staff. Honestly, my girlfriend and I did not intend to purchase boots. Her goofy behind had never tried on cowboy boots and wanted to give it a try since it was her birthday celebration. Will B jumped right into action, offered us drinks (it was so hot outside and we love a good Moscow Mule) and began to share detailed information about the different boots we were interested in. We tried on probably about 5 different pairs of boots to get the perfect size for our feet. As other customers came in and out the store, he never rushed us or lost his focus with us. This made us feel like the real VIP customers. He is to be commended because we definitely purchased boots before leaving the store and that was not our intention. We were very excited about our purchase. This is what A-1 customer service is. Thank you Will B for your excellent customer service.