Spectrum

Category: Cable company

Address: 950 Harden St, Columbia, SC 29205, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

C.D L

Oct 6, 2022

Slow. Felt like I was in the waiting room of an ER. There is 3 team members working on one account. While others stood around talking about food. It's an inconvenience. Only needed router replaced. Walmart vibes. All these team members only 2 registers opened. One customer was complaining and an employee got an attitude and said she was about to go on break. It's so unpleasant. Brandon was great though.

Nancy Lofton

Sep 27, 2022

Sometimes it is confusing using the kiosk there, and this last time I couldn't get it to work. One of the workers had to help me.

John Hall

Sep 26, 2022

Worst customer service ever. The wait time was forever and it was obvious the clerks we’re getting paid by the hour

Anthony Morningstar

Sep 25, 2022

They were nice and very helpful.

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Questions & Answers

I want to know why Spectrum/TWC does not keep any of their scheduled appointments for service and continues to "reschedule"/inconvenience their customers relentlessly??!

Nekaylia Long | Oct 8, 2017
antione english | Oct 7, 2020

your best bet is to get the appt at 8,9 or 10 am when everyone starts

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Do I need to make an appointment to return equipment to harden street store?

Ana Anaz | May 10, 2022
Yolanda Perkins | May 10, 2022

No, you can walk in

Why would I want Channels that speaks nothing but Spanish? And why would I have a lot of Channels that does nothing but play music. And not give Me some news channels. Because we speak English here. They have stoped me now, so I will stop.

Brenda Driggers | Oct 7, 2021
Brenda Driggers | Oct 7, 2021

I am not racist, why would I not want English on my TV, I am in the United States where we are taught the language if English . But seeing your name I guess you are from a country that Spanish is your language. I have a right to my opinion, that is my right here in the USA.

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How do I cancel service and return equipment?

nancy m | Oct 8, 2018
G Nelson | Oct 8, 2018

Call. They will tell you where the local store is. Cancel service and return equipment. If you do not want to drive they will send you boxes and you ship from home with USPS at no charge.

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Can I put equipment in box at door with customers name

Kim Drummond | Oct 7, 2021
Robert Gause | Oct 7, 2021

If you need to drop off..the Sumter office is open 7 days.

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How can I watch the USC baseball game?

Chuck Plowden | Oct 8, 2019
Denise Miller | Oct 8, 2019

Ask for ur sports package

Is there any customer service available?

Chuck Plowden | Oct 8, 2019
Elizabeth Gresham | Oct 8, 2019

If you call them.

Where do I return my cable box?

Monica Summers | Oct 8, 2019
Laquinta Johnson | Oct 8, 2019

Harden st. Two notch & one is West Columbia. You can also go to a FedEx and return your equipment .

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Have a tv with just cable connected ,now no reception, need free box. Where can I pick up in Columbia AC area. Thanks

Thomas Smith | Oct 8, 2018
Joseph Azar | Oct 8, 2018

Do you pay for service?

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