Johnson Lexus of Raleigh

Category: Lexus dealer

Address: 5839 Capital Blvd, Raleigh, NC 27616, USA

Phone: +19194363916

Opening hours

Sunday: Closed

Monday: 9AM–7:30PM

Tuesday: 9AM–7:30PM

Wednesday: 9AM–7:30PM

Thursday: 9AM–7:30PM

Friday: 9AM–7:30PM

Saturday: 9AM–6PM

Reviews

Catharine Lynn Price

Oct 7, 2022

I have always received prompt and courteous service at Johnson Lexus. The employees are always very friendly and make you feel right at home

Kathy ___

Oct 7, 2022

Their auto detailing department sucks and the process to buy my car was incredibly slow. It was a 3 day process, and I already had my own financing. Then they put pressure on you to give a 100% survey rating because the sales guy said they get in trouble if they don't get a good rating. I didn't want to get anybody in trouble, so I just didn't do the survey. Unfortunately there aren't many new Lexus dealerships in the area, so we are stuck with this dealership if we want a new Lexus.

Ray Hodges

Oct 6, 2022

Salesperson Moses Norman did an exceptional job at explaining the details when I moved from leasing to purchasing. I had some service done as well and Lewis Hunt was extremely helpful. Mr. Norman is quite helpful by using his interpersonal skills by making his customers feel valued

Beverly Flores

Oct 5, 2022

I had a good experience with a sales person Bryan Kirkwood who was so kind & professional to talk to when I purchased my NX who even called me & responded to my messages if I need to ask about the vehicle. However, the finance manager whom I transacted was in a hurry, didnt explain enough the details of the transaction, not so transparent & didnt give me a warranty certificate right away which I was entitled for. I had to come back again , spoke to another sales person to about warranty saying that it s in their system. , Guess what? They gave me a warranty with a wrong year coverage & fought for it to give me the correct one that I signed during the sales. So If I didn't ask for it in paper it would have been a wrong coverage for my vehicle that I would not be aware of. I think I need to mention here too for future customers as a warning to not be fooled by the sales manager who gave me a tricky computation of the payment scheme that made me think that I have a good deal with the interest rate they offer. Well, didnt expect such discrepancies & tactics from such a reputable brand!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 7, 2022
Johnson Lexus of Raleigh | Oct 7, 2021

We continue to maintain safety protocols daily to protect all of our staff and guests, including mandatory mask wearing at all times while on premises, regular sanitization and many other steps. For detailed information please see this link: https://www.johnsonlexusraleigh.com/coronavirus.htm

How much does it cost to replace fuses for heat inside the 2008 Lexus IS 250?

Rita Spence | Oct 8, 2019
Wesley Hollowell | Oct 8, 2019

Not sure, but I bet you can look it up. Also with some vehicles you can replace the fuses yourself

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How much windshield replacment cost

Ahmed Boulaalam | Oct 8, 2018
Mansoor | Oct 8, 2018

Call and ask

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do you have any info on the 2022nx350 hybrid

tony smjth | Oct 7, 2021
Johnson Lexus of Raleigh | Oct 7, 2021

Thank you for reaching out! Our team would be happy to provide more details about the 2022 NX 350 Hybrid. To get connected with a team member, give us a call at 844-362-7216. We look forward to assisting you.

My 2013 ES 350 has 67406 miles and just recently my low tire light came on and stays on. The data on TP has no readings. TP has been checked. Do I need to reset unit and if so how? If not do I need to set mano it appt?

Spencer Cardwell | Oct 7, 2021
Adam Murphy | Oct 7, 2021

Hold down the TPMS reset button until the flashing tire pressure light blinks three times. Then release it. Ignite the engine and wait 20 minutes. If you have trouble finding the reset button, consult your manual.

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can order a part today?

Vincent Ademola | Oct 8, 2019
Johnson Lexus of Raleigh | Oct 8, 2019

Hi Vincent! Johnson Lexus of Raleigh maintains a comprehensive inventory of high-quality, genuine OEM parts, and you can make an order online from the following link: https://www.johnsonlexusraleigh.com/parts/index.htm

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Is it more expensive to fix an old car? My mom has 2002 Es 300 and her sunroof isn't closing.

magical asian (Gimmedachocs.) | Oct 8, 2019
Johnson Lexus of Raleigh | Oct 8, 2019

Hi Paul, It's not necessarily more expensive to repair an older car - it really depends on exactly what is causing the sunroof not to close. Please call or schedule an appointment on our website and we can let you know.

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how much to replace brakes on 2013 RX350?

Carroll Haynes (Doug) | Oct 8, 2018
Carolyn Martin | Oct 8, 2018

Call them an ask for the service department.

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I have a 2015 Lexus GS 350. Is there a warning light to let me know when the key fob battery needs to be replaced

Ron Speller | Oct 8, 2018
Kendall Magesh-Davis | Oct 8, 2018

Nope. Like any car, the remote will stop working from long distances first, which is kind of an early indicator. Not really a question about Johnson Lexus though 😁

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Where do you recommend for body damage repair in the triangle. I have a 2017 lexus 300h Black

Anthony Davis | Oct 8, 2018
Mansoor | Oct 8, 2018

Thy can recomend some 1

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My remote key will not lock the door but it will unlock it?

Corrine Wall | Oct 8, 2018
Johnson Lexus of Raleigh | Oct 7, 2020

Hi Corrine! Our service center is ready to help - click the following link to enter in your information and schedule an appointment: https://www.johnsonlexusraleigh.com/ServiceApptForm.htm

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Lexus GX460 2011. Chrome attached with the front bumper is needed.

Aibueku Odion | Oct 8, 2017
Mansoor | Oct 8, 2018

Call service

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