Tower TLC Leasing & Rental

Category: Car rental agency

Address: 3121 Thomson Ave, Long Island City, NY 11101, USA

Phone: +17184332323

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Ibrahima Diallo

Oct 7, 2022

They’re rude and bad customer service. Never rent a car from them.

田群

Oct 6, 2022

Thank you mr randy for helping me get a car today

Davit Khelashvili

Oct 6, 2022

Thank you mr randy for helping me get a vehicle

Osamede Eweka

Oct 4, 2022

Tower is lucky to have Evelyn as a worker, she’s s a star. Greatest customer service!

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Questions & Answers

DO NOT GO TO TOWER.. They will steal your money then have you waiting for it ...worst place to lease or rent a car...DO NOT WAIST YOUR TIME OR MONEY..unprofessional rude as hell,everyone who works there seems like you owe them something

Nicholas Ortiz | Oct 8, 2019
Jorge Vazquez | Oct 8, 2019

It's true and those in charge of the workshop, samy and the other big tall I forget his name are the worst to try to come, very poorly educated and arrogant ... I do not recommend anyone to rent, look for more places ...

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Would like to know when will I get my money from you crooks

Victor Ortiz | Oct 8, 2018
Amaloa Mazco | Oct 7, 2020

The same thing happened to me, they told me that in 45 days they will return it to me, I hope and so it will be because they took a lot of money from me.

They are the worst. No respect for anyone...when you walk into their office they look at you like u are an assh....never ever do business with them...u rather get a minimum wage job then rent from them and drive...these assh. Are crook.

qurrat ulain | Oct 8, 2019
Ahmed Bendary | Oct 8, 2019

You right they didi stupid thing with me to

I was there at tower today so much negative reviews I wonder why still so many people there and same thing was happening there, people were cursing and swearing

Shahzad Altaf | Jul 9, 2022
terrance white | Jul 9, 2022

Could be the only option for some people

they gave me a very unsafe and unmaintained car. cracked upholstery flat tires, failure brakes, seatbelts are not properly working, engine check signs on, i went to swap it in their office for more than 4 times, refused. should i seek legal help?

Littu Lubana | Oct 7, 2021
Sam Cichon | Oct 7, 2021

Yes. These people think they have a lock on NYC and have no respect for their customers (who they treat like money slaves). If you can afford to pursue your complaint DO IT. Otherwise they have you by the balls until your contract expires and if you were foolish enough to lease to buy, your car will be sitting around for months waiting for the title.

How can I return car?

zayedur R jewel | Oct 8, 2019
Roberto De La Mota | Oct 8, 2019

A car from which company? A Tower's? Just go to any of the offices (Bronx and/or Queens) and we'll fill out a condition report for you to take it to customer service.

How can reatan my lease (tower) car?

zayedur R jewel | Oct 8, 2019
Roberto De La Mota | Oct 8, 2019

You have a leased car at Tower? You want to go leasing one? Just visit Tower West Leasing

Is this a good rental place now? Did they get better? These posts are from a couple years ago. Come on. Somebody help me out please.

tom Jerry | Mar 11, 2022
Sammy Corporan | Mar 11, 2022

If possible to get plates, dont even rent a car. But if you use Tower, go to LIC. The bronx location is terrible

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is open today?

Edwin Cuevas | Oct 7, 2020
Aradhana Das | Oct 7, 2020

Saturday and Sunday closed. Always go at @ 8 am early morning. Only weekdays. No phone answering service.

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how much is the down payment of a 2020 camry?

THE SOTO | Oct 7, 2020
Mohammed Moniruzzaman | Oct 7, 2021

If is free I am not going to drive there car.

when is the down payment for a new toyota camry?

THE SOTO | Oct 7, 2020
Kevin Karma | Oct 7, 2020

This is not your answer but I want to say just not rent from them, they have the worst service and employees.

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Do you have to have a TLC license ?

Wade Cummings | Oct 8, 2018
Kimberly Osorio | Oct 8, 2018

Yes

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