U-Haul Moving & Storage of Gastonia

Category: Self-storage facility in Gastonia, North Carolina

Address: 3919 E Franklin Blvd, Gastonia, NC 28056, USA

Phone: +17048245298

Opening hours

Sunday: 9AM–5PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–8PM

Saturday: 7AM–7PM

Reviews

Bill Dunlap

Jul 22, 2022

Worst rental experience ever. Came in to pick up a van. Three people behind the counter and apparently only one of them was capable of processing rental trucks. The male attempted to get me into my rental and had computer problems. I waited over 20 minutes while it was obviously more important to these 3 to help decide on a name for the male employee's new puppy! Finally when the amount did not match what I remembered being quoted, I went outside to get the paperwork from my car and came back in only to find him working on a different customer's rental, and I had to wait for this transaction while the other 2 employee's continued talking about anything but UHaul business. Then the male employee basically had to start over with my contract. When my wife and i started to show that we were upset with the process,, the male employee and one of tye two females raised their voices at us and claimed they could refuse service. If we had not already been late and in fear of no other (Enterprise,, Hertz) vans available,, we would have just canceled and gone somewhere else. We'll know better next time! Complete waste of time which is unlike our previous visit 3 weeks ago...we came into the location for packing supplies, totally different crew there and they were very knowledgeable, courteous and got us everything we asked for very efficiently. Where were these people yesterday? Also the van was filthy. I had to sweep it out before I could put anything I'm it, and th e windshield was very dirty inside.

Asashin420

Jul 17, 2022

So i got my van and auto transport blocking the entrance because someone else didnt drop off their key. But they cant unload my car, because i didnt pay for it

Uli Polip

Jul 6, 2022

Every experience is negative unless it’s a self guided one, and if you have an issue with your reservation they won’t bother offering to help you set a new one they just want you to walk away and do everything through mobile so they don’t have to deal with it. Truck wasn’t even ready with the add ons I ordered when I arrived, I had to tote them out myself. Thanks!

REGINELLA'S ITALIAN PIZZERIA Gastonia

Jun 16, 2022

Great service easy and fast

Thanks! Your review is awaiting moderation.

Questions & Answers

How much would it cost to rent a 14 foot truck for the day, about 6 hours?

Rose Lane Mable | Oct 8, 2018
brocodecool is my roblox | Oct 8, 2019

Depends on the miles on weekends its 0.99 cents a mile during monday threw thursday its cheeper its under a dollar per mile. DO NOT STORE ANYTHING HERE. My things were ruined, the manager doesnt return phone calls either. My things were on the first floor by front office, soaked in water over $2000 worth of mine and my childrens things were ruined. I did have minimal insurance thats why they couldn't replace anything over $1500 who would think a inside storage unit by the front office would need more than minimum coverage

Read More

Is there a uhaul place on west franklin were i can rent a small standard truck?, and how much does it cost to rent?

Kathy Heffner | Oct 8, 2019
Silvah Blue Foxx | Oct 7, 2020

Not, Anymore!!! As, of today I called for one of their pick-up trucks and was told they only have "10ft" trucks Only!!!

Read More

How much is it to rent a uhual?

Christina Benoit | Oct 8, 2019
astrangeparrot | Oct 8, 2019

Depends on how big a truck you want, and how far you are moving. Vans, pick up trucks, and the 10 ft. truck are $19.95, 15/17 ft. trucks are $29.95, and 20/26 ft. trucks are $39.95, all plus mileage. Mileage is 79¢-99¢ per mile depending on the day of the week. There's also an environmental fee ($1/day) and insurance if you want it, it also varies a bit on price.

Read More

Do you rent small trailer

A Google User | Oct 8, 2019
brandon gill | Oct 8, 2019

Yes

Is there a deposit on renting the 10" truck returning truck same day same state

Welch Amy | Oct 8, 2018
Angelia McPhillips | Oct 8, 2018

Yes

Do you rent car dollies

doubleJ THE FIXER | Oct 8, 2018
JLS | Oct 8, 2018

Yes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places