Public Storage

Jeff Meyer

Great facility. I never have to worry about security. Kathleen is so helpful and does a super job of keeping the place clean.

Edward Hanson

They plow snow up against the doors of the storage units. Some units had 2-3 feet of snow smashed against the doors. I had to spend 30 minutes with an ice chisel and shovel to access my unit in the beginning of March. Then in April they jacked the rental price from $150 to $200. Public Storage is a joke. They have ruined this place since they bought out white bear storage.

Billy LeMire

I originally left a 5 star review but had to amend it. Every month since Public Storage took over from White Bear MiniStorage, I have had an issue with billing. Some months it has said that my autopay wasn't set up despite having set it up. Other months my payment has been declined and their reasoning is insufficient funds which is just flat out incorrect. Cathleen and Nancy have both been very helpful but unfortunately with the way that public storage operates, they aren't given enough power to rectify any issues; they can only escalate them to the management. I have been asked to call an 800 number to talk with Public Storage's "We Care" team however they referred me back to Cathleen and Nancy. Public Storage as a whole is a poorly run company and I plan to take my business elsewhere in the future.

Mike Brobeck

I have had my storage here for a number of years and have not encountered any issues! They installed new rain gutters recently which has greatly improved my confidence that my items are safe from any weather threats. Recently, Nancy has been huge help and she is carrying on the great experiances I have had so far. Thanks, Mike