Bank of America ATM (Drive-thru)

Ed strange

Insane attitude towards their loan holders. We are simply trying to pay off a loan and get the title signed off on. The branch absolutely refuses to help, and the corp office wants two weeks to stamp a piece of paper, even after receiving a cash payment. I could walk into the lobby of my local small town bank, pay off a loan, and get an initial on the title in about 30 minutes.. if they were busy. Done with BOA..

Robert C

Awful. I'd give BOA a zero if I could. I found that there are 2 kinds of businesses during COVID. Those who use this opportunity to excel at customer service, and those that use COVID as a crummy excuse for god awful customer service. BOA is the latter. They are the only financial institution that closed branches in the area. Not a single other one did. I had to drive 25 minutes to find an open branch the few times I needed a bank. To make it worse, their ATMs were frequently out of cash and/or had super long lines. After being closed for over a year, the Clarkston branch finally opened. I went in to discuss the situation, and everyone there could care less. So, after banking w/ BOA for over 30 years, I closed my account and moved over to a financial institution that actual cares.

Bill Kurolvech

Chase and other branches worked through Covid restrictions and remained open. BOA has no customer focus other than take your money easily( direct deposit) earn %20+ interest and pay us %0.01 interest. Time to move all my accounts!!!

Duby

Only come in at open on Saturday mornings. But the staff is quick and efficient. They always have a smile. The only bad thing is there is no more drive thru banking