Trailway Motel

Category: Motel in Fairview Heights, Illinois

Address: 10039 Lincoln Trail, Fairview Heights, IL 62208, USA

Phone: +16183975757

Reviews

Viva Las Vegas

Oct 14, 2021

I booked this room for three nights and only ended up staying one night because I didnโ€™t feel safe. The curtains did not cover the windows. The man whoโ€™s in charge there, and Indian guy, refused to wear a mask when he entered my room. Very nasty man. Holes in the walls and in the sheets and everywhere else. After the first day he offered to give me a refund but he pulled a fast one on me and when he handed me the refund slip that popped out of the machine. It was really for someone elseโ€™s credit card. I paid with Discover and he handed me a credit card refund that was for MasterCard. Now I have to call the police to report him as a thief. Iโ€™ve also contacted Expedia who I booked the room through and also my credit card company to alert them that they need to give me a full refund. Overall, the place was nasty and dirty. Took several pics to support my claim

Chad

Aug 12, 2021

The place is old worn down and dreary. Toilet leaked all over the floor not allowing me to even shower. Unless You have no where else to go I do Not recommend it.

Tony Bright (robohiker42)

Aug 1, 2021

I give it 3 just because it didnt have bed bugs. I got a none smoking room, no bad smell and it was clean. Old rooms but still ok.

Samantha Colombo

Apr 9, 2019

Everything was great until I woke up and realized I had 6 bedbug bites on my arm. ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿคฎ๐Ÿคฎ๐Ÿคฎ๐Ÿคฎ Price amazing and bed cozy, but I guess only worth it if you want bedbug bites and a risk of bringing bed bugs home. Front desk lady was very nice but Iโ€™ve had bed bugs before and I recommend you guys not risk getting them.

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Questions & Answers

I cannot reach them on the phone, do they have a email?

Jamie Kent | Nov 22, 2020
BluRam 77 | Nov 23, 2020

Im not sure of email,and its very hard sometimes getting phone answered betwwen 12-5pm.

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