The UPS Store

Category: Shipping and mailing service in New York

Address: 163 Amsterdam Ave, New York, NY 10023, USA

Phone: +12123623740

Opening hours

Sunday: 11AM–4PM

Monday: 8:30AM–7:30PM

Tuesday: 8:30AM–7:30PM

Wednesday: 8:30AM–7:30PM

Thursday: 8:30AM–7:30PM

Friday: 8:30AM–7:30PM

Saturday: 10AM–6PM

Reviews

José Castro

Oct 1, 2022

The staff is great and super efficient, although the space is a bit crammed. My only complain is that they offer printing services, but those printing services include a $3.49 “file access fee”, because everybody knows that receiving an email and opening a pdf is sooooooo expensive. The staff must have gotten plenty of complains, because they make it a point of making sure you understand how much you’re to pay before they do anything. Anyway, going here to print a couple of pages and finding out it’ll cost $3.49 on top of the actual printing is a bit ridiculous.

David Trudo

Sep 27, 2022

This location potentially stole a package. I dropped off a package on 9/16, already boxed, taped, and with a label. Handed to the desk person and had them scan it and give me a receipt. It has not been picked up as of 9/26 and now they "can't find it" and I can't file a claim because I'm not the "original shipper" (the label was created for me to send to a service). The website gives you a runaround for support and the phone support is atrocious.

noa berger

Aug 31, 2022

Worst customer service ever. The notary is particularly obnoxious.

J C

Jul 12, 2022

They get three stars for allowing me to just drop off my package that already had a prepaid label. But as others have stated...small store, long lines. Employees are as helpful as they can be with limited resources. Its not their fault. I appreciate their service during these times.

Thanks! Your review is awaiting moderation.

Questions & Answers

How does a customer get a refund for duty and tax that was paid to your store for Spain shipment? The d/t was collected in Spain also?

DeLillian Romero | Aug 8, 2022
Rhoda E Kleiman | Aug 8, 2022

Call ups or usa state dept

Does UPS have FAX services

Odunayo Olagundoye | May 10, 2022
Victor Fantauzzi | May 10, 2022

Yes they do and you can also get labels and emails printed out.

Are you open on Sunday?

The UPS Store | May 10, 2022
The UPS Store | May 10, 2022

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Is the a notary at this location

Reggie Hines | Oct 8, 2019
Melissa Vasquez | Oct 8, 2019

Yes there's a notary. Sorry for late response.. the team there are beyond helpful and courteous

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places