Opening hours
Sunday: 11AM–5PM
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–7PM
Reviews
Robert Rivera
Sep 26, 2022
The customer service representative was extremely helpful and attentive. The wait time was short.
Anthony SMYLZ
Sep 13, 2022
Worst customer service. I had to explain myself multiple times for the agent and still couldn’t get it correct. The modem almost burnt my house down
Wesley A Johnson II
Sep 9, 2022
I can't get access to a human being! Every prompt directs me to another automated option. It sends me a text option and then disconnects.
Lola Ozner
Aug 25, 2022
Very fast and professional. I was worried I was going to have to wait forever as there were several people in the store.
Add Review
Thanks! Your review is awaiting moderation.
Questions & Answers
can you drop off cable box at this location
Bob Migliorino | Oct 8, 2019
Shannon Person | Oct 8, 2019
Yes
Add Answer
Thomas Courtien | Oct 8, 2018
Paul Calabrese | Oct 8, 2018
Yes
Read More
Add Answer
Anybody in the danbury area having connection issues??
Ryan Oneal | Oct 7, 2021
Muhammad Iqbal | Sep 7, 2022
I am long time xfinity customer hahing internet at 60a miry brook road Danbury CT 06810. I have no connection exfinitywifi on my phone and tablet.why?
Add Answer
can i return cable boxes to the Danbury office, from my home on Cape Cod.
Joseph Furnari | Oct 7, 2021
George Knezek | Oct 7, 2021
Why not?
Add Answer
Are you open for equipment exchange today 3/14/2021
Lisa Charbonneau | Oct 7, 2021
Fernando Ronquillo | Oct 7, 2021
Yes they do.
Add Answer
Does the Danbury Mall sell cell phones? Do they have them in stock?
Jill Russo | Oct 7, 2021
Piotr Zawisza | Oct 7, 2021
Xfinity store next door does.
Add Answer
can you drop off router at this location
Claire Watson Garcia | Oct 7, 2020
Nursey613 Book | Oct 7, 2020
Yes
Add Answer
How good its internet infinity
patricio35 paredes | Oct 7, 2020
Ballesson Ball | Oct 7, 2020
It good but lately it has been spotty with some channel
Add Answer
Marcio Ribeiro | Oct 7, 2020
Jason Corso | Oct 7, 2020
I like going into the Xfinity store near the Danbury mall. They are great, knowlegable, and more likely to work with you on a solution than a voice on the phone.
Read More
Add Answer
Why is the football game on 1002 in Spanish? Can it be changed to English?
Doris Bowlby | Oct 7, 2020
Aaron Ledoux | Oct 7, 2020
Say "change to english" into the remote. Then go to AUDIO LANGUAGE RESET. If that doesn't work. Hit the Xfinity button, scroll over to the image of the gear, in the settings menu go to language then to AUDIO LANGUAGE RESET. HIT OK. Should fix it.
Add Answer
Elsie Mulhall | Oct 8, 2019
Grace C | Oct 8, 2019
There is one in the same plaza as christmas tree shop/barns and noble.
Read More
Add Answer
Does this location issue "letters of good standing"?
Danielle Deanne | Oct 8, 2018
Paul Calabrese | Oct 8, 2018
Give them a call and find out. Sorry i didn't have more info for you
Add Answer
How does the Danbury CT store allow someone to purchase 2 phones on my account without me present and without my ID. Hmmm, a little fraudulent activity with their employees?
Gayle Tschopp | Oct 8, 2018
NF | Oct 8, 2018
That's not good!
Add Answer
Martin Randell | Oct 8, 2018
Linda Clarke | Oct 8, 2018
I would think they could
Read More
Add Answer
Amelia McCoy | Oct 8, 2018
Read More
Add Answer
I need students internet
10 dollars. Where i can get?
Lenny Arredondo | Oct 8, 2018
Paul Calabrese | Oct 8, 2018
Call Comcast
Add Answer
Helen Sonders | Oct 8, 2018
Paul Calabrese | Oct 8, 2018
Call customer service asthey will be able to assist you.
Read More
Add Answer
Millie Vargas | Oct 8, 2018
Paul Calabrese | Oct 8, 2018
Do you mean because of the weather? Give them a call to find out.
Read More
Add Answer
I can't get service from this item
chris g | Oct 8, 2018
Paul Calabrese | Oct 8, 2018
Translates to I can not get service from this article?
Add Answer
Send
Thanks! Your answer is awaiting moderation.
Ask Question
Send
Thanks! Your question is awaiting moderation.