Xfinity Store by Comcast

Category: Internet service provider

Address: 15 Backus Ave, Danbury, CT 06810, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Robert Rivera

Sep 26, 2022

The customer service representative was extremely helpful and attentive. The wait time was short.

Anthony SMYLZ

Sep 13, 2022

Worst customer service. I had to explain myself multiple times for the agent and still couldn’t get it correct. The modem almost burnt my house down

Wesley A Johnson II

Sep 9, 2022

I can't get access to a human being! Every prompt directs me to another automated option. It sends me a text option and then disconnects.

Lola Ozner

Aug 25, 2022

Very fast and professional. I was worried I was going to have to wait forever as there were several people in the store.

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Questions & Answers

can you drop off cable box at this location

Bob Migliorino | Oct 8, 2019
Shannon Person | Oct 8, 2019

Yes

Does this Danbury location handle billing disputes?

Thomas Courtien | Oct 8, 2018
Paul Calabrese | Oct 8, 2018

Yes

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Anybody in the danbury area having connection issues??

Ryan Oneal | Oct 7, 2021
Muhammad Iqbal | Sep 7, 2022

I am long time xfinity customer hahing internet at 60a miry brook road Danbury CT 06810. I have no connection exfinitywifi on my phone and tablet.why?

can i return cable boxes to the Danbury office, from my home on Cape Cod.

Joseph Furnari | Oct 7, 2021
George Knezek | Oct 7, 2021

Why not?

Are you open for equipment exchange today 3/14/2021

Lisa Charbonneau | Oct 7, 2021
Fernando Ronquillo | Oct 7, 2021

Yes they do.

Does the Danbury Mall sell cell phones? Do they have them in stock?

Jill Russo | Oct 7, 2021
Piotr Zawisza | Oct 7, 2021

Xfinity store next door does.

can you drop off router at this location

Claire Watson Garcia | Oct 7, 2020
Nursey613 Book | Oct 7, 2020

Yes

How good its internet infinity

patricio35 paredes | Oct 7, 2020
Ballesson Ball | Oct 7, 2020

It good but lately it has been spotty with some channel

How can I talk to costumer service?

Marcio Ribeiro | Oct 7, 2020
Jason Corso | Oct 7, 2020

I like going into the Xfinity store near the Danbury mall. They are great, knowlegable, and more likely to work with you on a solution than a voice on the phone.

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Why is the football game on 1002 in Spanish? Can it be changed to English?

Doris Bowlby | Oct 7, 2020
Aaron Ledoux | Oct 7, 2020

Say "change to english" into the remote. Then go to AUDIO LANGUAGE RESET. If that doesn't work. Hit the Xfinity button, scroll over to the image of the gear, in the settings menu go to language then to AUDIO LANGUAGE RESET. HIT OK. Should fix it.

Is there Xfinity Mobile in the Bethel, or Danbury area?

Elsie Mulhall | Oct 8, 2019
Grace C | Oct 8, 2019

There is one in the same plaza as christmas tree shop/barns and noble.

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Does this location issue "letters of good standing"?

Danielle Deanne | Oct 8, 2018
Paul Calabrese | Oct 8, 2018

Give them a call and find out. Sorry i didn't have more info for you

How does the Danbury CT store allow someone to purchase 2 phones on my account without me present and without my ID. Hmmm, a little fraudulent activity with their employees?

Gayle Tschopp | Oct 8, 2018
NF | Oct 8, 2018

That's not good!

does the Danbury CT store handle password reset problems for an account in Philadlephia

Martin Randell | Oct 8, 2018
Linda Clarke | Oct 8, 2018

I would think they could

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does this store handle equipment returns and account cancellations?

Amelia McCoy | Oct 8, 2018
Nick | Oct 8, 2018

Yes

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I need students internet 10 dollars. Where i can get?

Lenny Arredondo | Oct 8, 2018
Paul Calabrese | Oct 8, 2018

Call Comcast

Is the Tennis Channel and the YES Channel inclusded with Digital Preferrd

Helen Sonders | Oct 8, 2018
Paul Calabrese | Oct 8, 2018

Call customer service asthey will be able to assist you.

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is location open in danbury

Millie Vargas | Oct 8, 2018
Paul Calabrese | Oct 8, 2018

Do you mean because of the weather? Give them a call to find out.

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I can't get service from this item

chris g | Oct 8, 2018
Paul Calabrese | Oct 8, 2018

Translates to I can not get service from this article?

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