Excellent service i was helping out a co-worker with purchasing a new phone sounds simple right... Not at all my friend speaks very little english his language is turkish and his phone originated from Turkey! The two gentlemen helping us had the patience of saints they went above and beyond to get his info transferred onto his new phone and get the phone up and running thank you so much for all of your help Maverick also thank you to the first gentlemen that helped us great customer service at the apple store😊👍👋
Ashok Chaudhary
Sep 29, 2022
I had a very pleasant experience with this apple store. The staff there were very kind, professional and cared about customer experience. Customer satisfaction seems to be their number one priority. I bought iphone 13 and they went above and beyond to make sure that my new purchase was a pleasant experience. I did something terrible myself to the phone and yet they so kindly swapped it.
Mendel Andrusier
Sep 27, 2022
Nice people and very helpful
Ricky Rosario
Sep 24, 2022
The staff are welled trained and experienced in this process, helping the customers.
Help - cannot make appointment online - nobody home on phone options - what happened? This use to be easy. Does anyone have the secret to scheduling online?
I am pretty sure they do, you can go to the store and they will either have one in stock or order it, usually it takes 2 days.
I got my AirPods Pro which we’re crackling for free. Good luck
My cell phone - a 6- needs a new battery. I do Have to make an appointment to get a new battery put in.
Pat Todd | Oct 6, 2021
Jane Vigliotti | Oct 6, 2021
Yes. That would be a genius bar appointment. I was there a couple of weeks ago and you even had to make an appointment to go shopping for a new computer.b
i have a i pone 11 if i trade it in for a i phone 12 pro how much will i have to pay ?
Michael Criscuolo | Oct 6, 2021
Michael Oppy | Oct 6, 2021
You should definitely ask them. It depends on a few factors, like how big a storage you have, etc
do we need to make an appointment now?
Nicole Cabrera | Oct 6, 2021
Weam Hasan | Oct 6, 2021
Yes. But you can make it on the spot
Does the Apple Store in New Haven accept a personal check?
Richard Hodes | Oct 6, 2021
Joe Planeta | Nov 10, 2021
No way
I need an apt at the store, and can not get thru by calling...?? I have a new Mac and it has a couple of small glitches..
Marjorie Oranzo | Oct 6, 2021
Upahar Jung Shah | Oct 6, 2021
You could do it online. But, my experience with their genius bar is not so pleasant. They are a bunch of idiots with a disguising tag. Listen to them, but ask what to do with yourself and do some research. Their suggestion made my laptop dysfunctional.
I have an iMac 21.5 inch model 14,3 with OS Mohave 10.14.2, with 8 GB memory and need to have 16 GB installed. Do you do this installation? If so, how soon can it be done? If not, can you recommend a reliable service that does this? Thank you.
Ann Cowlin | Oct 6, 2021
Wilfredo Soto | Oct 6, 2021
I would just go into the Apple Store and ask
When will the Apple Downtown New Haven store open??
Yes you can. U may have to wait a lil bit. I've had to walk in for a problem I was having with my laptop and I was eventually seen and helped out. Good luck.
Customer service will be with you till all your questions are answered. Thats why it takes time.
You may walk in if you are around, reaerve your place, enjoy the displayed products, know about your product by holding/ working/ browsing physically.
The ambience will not let you down.
Enjoy.
My iPad is stuck in headphone mode. I have reset it, restarted it, put a head set into the jack. I can link it via bluetooth to a speaker. But after all that it is still stuck in head phone mode. How do I get it out of head phone mode?
Karen Fenichel | Oct 7, 2019
Marc Smithsonian | Oct 7, 2019
Well, try to smash the phone against hard surface... if broke use andeoid phone instead.
how much does the iphone 6s of 64 gb and the 128 gb cost and colors have
Dont go here for it. You better off buying it local and using YouTube they charge 80 just to replace a little aux plug in my headphones. An iPad screen is going to be at least 125 to 150
I need a new battery and want to go to New Haven Apple store tomorrow AM, @11. Too difficult to make it online. Can you help this senior citizen, please. I may also just buy a new one with more storage, but need battery checked regardless.Thanks.
I have an Android phone and want to purchase some Israeli music on line. It seems like you might have what I want. Can I download your music to my phone or computer?
Lidia C.G. Padro | Oct 7, 2019
IIXSINNER | Oct 7, 2019
Not true. I have. Galaxy S9 and iPhone 8. Ylu can download Israeli music through a website called mp3 juice but I buy my music on iTunes only
If I come with a pho e that is broke can I get it fixed for free because of the 1 year warranty
Ebony Rainge | Oct 7, 2019
Josefina Woodley | Oct 7, 2019
Don't know. Call them.
How old you gotta be to make an account to get a phone
Jeffery Sanchez | Oct 7, 2018
betty de | Oct 7, 2018
When you have the income to pay for it
Hello Apple store i was wondering if you can help me with my iPhone 8 plus because my is locked and i want to unlock it my name is Corey what do you open
Brother Corey Worship Leader | Oct 7, 2018
Willie Gary | Oct 7, 2018
You should call they might can help you over the phone
Hi, I would like to attend the next instore iMovie class but cannot find a link on the shop's web site.
Do you offer them and have a link to allow me to book online?
Regards
Richard
Richard S | Oct 7, 2018
Family Romprey | Oct 7, 2018
It's on the apple store new haven site of you look at classes and font see movie keep scrolling up untill itv apieras in the options
I would like to install 10.13.6 (High Sierra) on my Mac Pro mid 2010 ( 10.7.5) on an external drive. I would rather not partition my main drive.........How can I do that
Jeff Cannata | Oct 7, 2018
Matthew Shapiro | Oct 7, 2018
Format the drive as GUID partition table and HFS+ Journaled, Case-INsensitive and then it shpuld show up in the macOS installer as a disk you can install onto. To boot from it afterward, hold Option while the mac boots and yoh can choose which disk to boot from.
How do I get sponsored by apple for my YouTube channel?
Vinnie Apicella | Oct 7, 2018
Adnan Khan | Oct 7, 2018
You're joking, right? How's that even a relevant question in this place
You would have to work on your negotiation skills and anything is possible to be "free" anywhere but that is a question you have to ask theright person there. Some people exagerate. If you overpay for one thing, something that is worth the differwnce can be sold as "free". Find something you need with a discount the price difference of the item you want. Then consider it free.
The face of my watch is flopping. How do I go about having it fixed? Do it need to be sent out and if so can I drop if off or do I need an appointment?
President FCAC DST | Oct 7, 2018
Sean Beck | Oct 7, 2018
Just go in and a tech will see you. They can usually fix stuff like that on the spot.
Hello , have a IPhone 7 that can't use. Saying it has no sevice. Shopp by a Verizon store & they tried downloading software but didn't help. Need appointment ASAP. Thanks Richie
Turn it off, hold down the home button for 10 seconds, turn back on. Shake it up and down twice then it will take your password. Idk why but it works. Of that doesn't work then back up your phone to iCloud, erase it and restart it.
I can't get them to answer the phone in the middle of the day. i need to know if a part has come in. how do I talk to a person and not that poorly equipped robot?
Bill M | Oct 7, 2018
Christine Youn | Oct 7, 2018
I think it is very good question. They are some how very busy. Gotta have to show up in person, and they don't have that much time sensitivity. Too bad.
Do u need to make appointment to buy a battery for IPhone 6
judithing1 | Oct 7, 2018
Robert Stout | Oct 7, 2018
I don't think so.
My internet is not working I called T-Mobile they said maybe the antenna is not working so what do you think my problem is