Waste Management (Now WM) - Pheasant Point Landfill

Britt

I had a bunch of wood from a blighted tree I had to cut down (didn't want to take it to a mulching facility since I don't know how long the bacteria can survive in the wood), so I looked into this place. Their automated answering system is an absolute nightmare if you have questions regarding their drop off locations and prices, but to anyone who's having issues with it, as I did - when you have the option, select that you're a contractor, and you'll eventually be told "if you need something else," or something along those lines, and press whatever the appropriate key is. You will be transferred to a human. Maybe there's a better way to do it, but this worked for me. As for this specific location, I had never dropped anything off at a landfill before, and the person I spoke to when I arrived was extremely helpful. Heads up though, this place only takes cash or check - no cards. Threw me for a loop and I had to run over to Bennington to the gas station straight east from the landfill, so be prepared for that. All in all, great experience, and I'm really grateful everyone was so kind and helpful. Thanks guys!

Christopher Crane

We have used Waste Management for several commercial properties. Scott Crook has always been responsive to requests and quick to fix any issues. Service and attentiveness is key in keeping customers, and Scott delivers on that.

Jonathan Hollars

Waste Management has been great for our many locations. they are very responsive and on time when need them. the only time there is an issue is when the weather is harsh which is completely understandable, but with proper planning and strategy that Scott Crook helps provide we work around that very easily. Thank you waste management!

Lana Odeh

We utilize Waste Management for many commercial properties. Our account manager Scott Crook is awesome. He is always quick to respond and act on any issues and tries to be fair to our properties and find us good value and excellent customer service. He is one of the main reasons we stayed with Waste Management. Amazing customer service, you cant beat that!