Essen Urgent Care - University Heights

Category: Medical office in New York

Address: 1550 University Ave, The Bronx, NY 10452, USA

Phone: +17185837736

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–5PM

Reviews

Eduardo López reyes

Sep 25, 2022

the service is lousy

Carla Mendez

Aug 15, 2022

I had to share my opinion with the public, first of all after the pandemic this place all Laos employees (secretaries) that have passed have no ethics or professionalism. They are always up front talking about the same employees and gossiping! The call center does not give you the correct information, you call, they make an appointment and the doctors are not present! In the call center they should know if that doctor is not there, you should not make an appointment and that the person will miss a day of work to get to the clinic and that a bleeding attends you and tells you there is no doctor (Children's department) . In urgent care they have no professional ethics. Since the Manager arrived, one dressed in a thin red scrub with a yellow streak was gossiping saying that she had to write to someone and telling something that happened with another employee when someone was present to be attended to! As a Manager or in charge of a center it is very disrespectful to be talking about any situation that has happened to other members so that the client or the one who is waiting finds out! They should hire a person with more education and ethics, they are young people who are not really trained to serve as a front desk

Maria S

Jul 22, 2022

This place is disgusting I've never been so disappointed in a practice in my life....they constantly keep changing doctors....there is no organization.... there is no covid enforcement as far as mask or spacing... the place is dirty the people are rude.... they change practice without even telling you that they've changed.....they have no referral place for you to go because they've do not care.... Just don't even bother going here

Sobrina Riveraa

Jul 8, 2022

This is the worst clinic ever they need to shut this place down

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Questions & Answers

The worst office I've ever seen, you have appointments, they cancel them and they don't call you, be more professional and don't leave people in limbo, we're all working so they don't lose time. They are the worst in calls and everything.

Marle Ventura | Oct 6, 2020
Idaleksa Rivera | Jan 9, 2022

I agree with me they gave me an appointment and after I was standing in a line that reached the entrance of the door with my conditions on my legs when it was my turn he told me that I did not have an appointment because my name did not appear in the system. And I told him that I had an appointment because they gave it to me the last time I went to the doctor and his mother's good son tells me well, I don't know who gave you the appointment because here all the staff know that the doctor does not work Today and I look at him because the guy was very rude and I started to look at the companions who were there next to him and I said look at that stupid one who gave me the appointment and the girl stared at me with a face of asshole and he tells me, and I told him not your twin sister. And from that day on I call to make an appointment and they tell me that they no longer accept my medical plan .. 😂😂

Do they take care of pain on teeth

Rosaura Flores | Oct 6, 2020
Essen Urgent Care - University Heights | Oct 6, 2020

Hi Rosa, we do have a dentist on-site

do they accept walk in with no recommendation on the same day?

Lupita Almonte | Oct 7, 2018
Shieka Coleman | Oct 7, 2018

Yes and the service is fast

Read More

Dit metro urgent care changed it's name to Essen urgent care?

Ayleen Alvarez | Sep 6, 2022
Dilla9D9 | Sep 15, 2022

Yes

Hello is this location an urgent care? If so, how do I go about contacting an on line doctor?

Ayleen Alvarez | Oct 6, 2021
Nena Rivera | Oct 6, 2021

Essen Medical is the main medical facility, but within the facility, essen is partnered with Metro Urgent Care! If you google their websites (either one) you will see their phone number and information as to how to get seen by the Urgent Care Department. I'm not sure if the Urgent Care has Tele-medicine, I believe you might have to be seen in person. You might be able to schedule an appt online though! Hope this info was useful!

Do they have eye doctors?

Dinos Psirris | Oct 6, 2020
Kenneth Phillips | Oct 6, 2020

I know there is an optometrist/eye glasses place connected to the medical & urgent care at same address but not sure if both are affiliated.

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