The Cloisters Apartments

Jason2013 Tapia

I give this place zero stars I have been living in the cloisters apartments for two years, the maintenance is very bad, they do nothing about the mice, all the apartments are full of mice.

Elyssa Sanderson

Whatever terrible reviews you see. I second everything. I lived at the cloisters for a year and a half. What made us move instantly is we had rats in our apt - I put a maintenance request (for the rats and broken microwave) in and they all closed it out without contacting. Called them and let them know. They were suppose to come th next day. They only fixed the microwave. Didn’t even acknowledge the fact we had rats. So aside from that once we decided to move management was terrible with communication. Rude. Disrespectful. I told them I wasn’t about to pay to break my lease when they didn’t care I had rats in the apt. Aside from that MY BOYFRIENDS MOTORCYCLE WAS STOLEN - no help from the apts at all. When we initially called the leasing office asking if it was towed. They said no active towings were taking place and that it might have Been stolen. So they said they would contact the security office. But first she needed their number so she asked me. How are you working in the front office and not know the contact number to security??? My boyfriend made a police report - the detective couldn’t even get in touch with them. So my boyfriend basically lost $2600, transportation and income because he did courier services. I can honestly tell stories for days. Overall, this place sucks and so does it’s management Horning Brothers.

Bunny Bee

If I could give 0 stars I would this place is HORRIBLE mice and rat infested and management is TERRIBLE, disrespectful and distasteful the only good thing about the cloisters is the maintance they work overtime while management sits in the office and gossips about tenant business! Absolutely the worst there’s been breakins ppl stealing and breaking into cars or damaging cars this place has maybe one quiet building on top of the terrible structure and nasty attitude the main person in the office has they take their time to address your issues NO DONT DO IT It’s not the whole office but please no

Emoni Smith

I’ve been living at the cloisters for a short period of time, and it’s been a great experience. Rhonda and Tita (I’m sorry if it’s misspelled) the phone are very pleasant. Rhonda is very helpful and always warm when I have any interaction with her. She walked me through my entire process, even with the challenges that arose, she did it with grace. I really appreciate that in an office staff. The units are huge and plenty of space, even with an enormous wardrobe. My neighbors are quiet and courteous. Any issues, maintenance usually fix in a timely fashion. I love this complex. And Rhonda is the person to ask for!