Bank of America (with Drive-thru ATM)

Matt T

It doesn’t matter what day of the week or what time of the day you visit this location upon walking through the door you will be met with a LINE. To the point I have gotten out of line and driven to the drive thru and was helped before the people infront of me that were in line inside. Where is everyone at this location and what the heck are they doing? Multiple people sitting in offices empty while line at the front? With that said the young lady at the front was SUPER nice and personable and it was NOT her fault she’s hung out to dry on her own *edit update* After today’s experience with Branch Manager Leah Rawson we will be pulling our funds and closing all accounts. This manager is NOT held accountable. Just look at the reviews of surrounding banks (BB&T, Wells Fargo) BOTH have FAR better reviews. The common denominator at this branch is the manager Leah. Everyone should avoid this location!

Ahlora Gartland

Worst bank I have ever been to. They close at 4, which to those who manage to get off in time to make it to the bank. Have to wait in line over thirty mins. Well past closing time because they only have one teller. The manager, instead of helping, decided to stand behind the one teller and look over his shoulder. Urging him to move faster. And then instead of helping someone who lost their card to the ATM told them to get in line (which at the time was still at least 8 people). Very bad mannerisms for a manager.

Quinta Caylor

And so begins my long overdue exit from BOA. Way too many chances I have given this institution - from service, to the communication and just simple account of maintenance. I have never seen a more lacadexical bank with near zero regard to customer satisfaction. No, it is not okay to just up and send me a new card because you suspect fraudulent use of my card - without notifying me. Caused so many issues with auto payments and they're not willing to either take fault or show this will not happen again. It's no wonder your stock prices are all over the place. The people are the market and they are speaking and it would do you well to pay attention.

Ryan Kyles

Seriously the slowest and most understaffed bank I've ever been to. I don't think I've ever left there in a good mood. They'll have one person running the counter and window, while the other two or three do whatever it is they're doing. I'm glad they like their coworkers, but it's a nightmare when you're trying to get back to run your own business and there's a 30 minute wait because I nobody wants to jump on a computer and give change or take a deposit.